Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 512GB F731U Unlocked - Blue
Average customer rating
3.7 out of 5
3.7
(84 Reviews)
Open Ratings Snapshot
Rating breakdown 84 reviews
5 Stars
41
4 Stars
12
3 Stars
11
2 Stars
6
1 Star
14
71%of customers recommend this product. 
(
35 out of 49
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 512GB F731U Unlocked - Blue
Customer Rating
5 out of 5
5
Best
on January 24, 2024
Posted by: Love
Expertise:Expert
Samsung zflip5 🥰 Best technologie perfect..............👍
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z flipp phones
on January 22, 2024
Posted by: Paincity
from I'm originally from Midwestern, New York OH
Expertise:Expert
I have researched for a cell phone for me and I can say I do like the styles on these z flipp phones. I'd love to have the pink, silver white or yellow one for myself.. All agreed a pawn writing guidelines for sure.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable compact
on January 18, 2024
Posted by: craycray
This week be my second flip I love them they are the best phone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 11, 2024
Posted by: Jmad
So far love this phone only wish it would have came with a actual charger and box
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip5! It's awesome to see that you love the phone. We want to clarify that the Z Flip5 comes with a charging cable and an ejection pin for the SIM card, so you’ll be all set to enjoy your new device right away. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Flippin out
on January 10, 2024
Posted by: BBabsBoo
I love the concept. Perf for nightime viewing.
I would recommend this phone any summer day but because of the cooling feature its not quite comfy to hold in winter months. Thankfully i can just fold/flip it and walk away. Only gave 4 * due to battery discharge in a matter of hours from 100% .
Response from Samsung USBy R&R Team, December 30, 2024
Hey BBabsBoo, thank you for sharing your review of the Galaxy Z Flip5! We're thrilled to hear that you love the concept and find it perfect for nighttime viewing. The Z Flip5 features one of the most powerful processors in Galaxy foldables yet. The new Snapdragon® 8 Gen 2 Mobile Platform for Galaxy takes performance to a whole new level. Experience smoother graphics, faster AI, and improved battery performance! We appreciate your feedback regarding battery life and encourage you to explore the device's adaptive power-saving features to maximize usage and make sure your device is up to date with the latest software version available. We hope you continue to enjoy the versatility and unique design of the Galaxy Z Flip5! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ALAN GALAXY Z FLIP5
on January 6, 2024
Posted by: ADS55
from CT
Expertise:Beginner
i just got my new on TUESDAY TUIS WEEK I DO LOVE PHONE
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 30, 2025
Thank you for your review of the Galaxy Z Flip5! It’s great to hear you're enjoying it. We hope you're still loving your experience with your phone. The Z Fold5 offers an immersive large screen perfect for gaming and multitasking. Its improved durability and versatile camera features make it a fantastic choice too. Plus, Samsung’s commitment to sustainability adds an extra layer of value. If you have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Feels like this is for younger people.
on January 5, 2024
Posted by: Samsunglover20
The phone looks like a great concept so i felt like trying it out, but it feels like its for a younger demographic, I find that compare to my S23 ultra this feels fragile, i feel insecure with the opening and closing it all the time, i can see why some people can be interested in something like this but its not for me.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, January 10, 2024
Hi there Samsunglover20, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand feeling curious about this unique device. This device has been stress tested to withstand up 200,000 open and closings of this device. We have also provided a link to an article to help smooth the transition from standard form to foldable device and how to best care for your new phone. Lastly, if you have concerns over the durability of your device, you can always explore Customer Care+ plans to help with peace of mind. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
highly recommended
on January 3, 2024
Posted by: Danny
from Southington, CT
It is a great cell phone, I really recommend it, it has a very good processor and excellent specifications, the screen is very good and in total the cell phone is very comfortable and easy to carry, although it can be difficult to get used to a flip over time, it is like a cell phone. normal and improved
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 30, 2025
Thank you for your feedback on the Galaxy Z Flip5, Danny! It's great to know you appreciate the powerful processor and outstanding display. The flip design is made for portability and convenience, making it easy to carry while offering unique functionality. Adjusting to the flip may take a moment, but we're confident you'll find it adds to your overall experience. Enjoy exploring all the features that make the Z Flip5 truly special! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 49-56 of 84 results 
<< 1 ... 5 6 7 8 9 ... 11 >>