Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 512GB F731U Unlocked - Blue
Average customer rating
3.7
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
41
4 Stars
12
3 Stars
11
2 Stars
6
1 Star
14
71%of customers recommend this product.
(
35 out of
49)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 512GB F731U Unlocked - Blue
Posted by: Jade
from Fort Wayne, Indiana
Expertise:Intermediate
Verified Purchase:Yes
This phone is so cute 😍 and the camera is amazing. I love the flip and its size. It feels great in my hand, and fits in all my purses.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on July 2, 2024
Posted by: LuvGalaxyUltra
Expertise:Expert
The only reason why I got this phone is for its size and how it fits easy on my small pockets or anything small, but on the other hand the face camera is a bit foggy unless I use the camera folded. It also temps to get hot in my pockets but my old ultra 20 also did the same. I still like the ultras better so I think am have to go back on them after this z flip 5.
Features
2
Performance
1
Design
5
Value
5
Response from Samsung USBy Social Commerce, July 3, 2024
Howdy LuvGalaxyUltra,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Your opinion is welcomed as we continue leading the charge on innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. If you would like any further assistance after reviewing the resource provided or if you would like to share any other feedback, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Your opinion is welcomed as we continue leading the charge on innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. If you would like any further assistance after reviewing the resource provided or if you would like to share any other feedback, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
F.B.I
on June 30, 2024
Posted by: H E R
IICE BLGAVI MCQUEEN Ss.CLOUDIO+ BEHR :;BADGE #0EE4
Written by a customer while visiting Samsung US
Posted by: Top Z in Town
Verified Purchase:Yes
Convenient, tastefully designed, compact, a throwback
Written by a customer while visiting Samsung US
Posted by: K and I
from New York
Expertise:Expert
Verified Purchase:Yes
Awesome phones, as always, Samsung created another beautiful device. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jason Richer
from Rhode Island
Expertise:Expert
Verified Purchase:Yes
Great phone with a wallet case, I carry just the phone with my license and CC's. It goes in my back pocket where I used to carry my wallet. Very convenient. Works flawlessly too. Great camera.
Can't wait for the next one to be released.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on June 6, 2024
Posted by: Serj
Love it need it got it for work and fit in pocket and decent durability
Written by a customer while visiting Samsung US
Customer Rating
3
Using other keyboards
on May 30, 2024
Posted by: Using other keyboards
from USA
Expertise:Beginner
Nice phone but l don't understand why l am having a problem with the Samsung keyboard but on my Z 5 flip phone on the cover screen it doesn't have a place to change it to the Gboard just stays on the Samsung keyboard on my inside screen you can change it to the Gboard there is a small symbol at the bottom left that shows on the navigation bar where you can change it to the Gboard this is not good . Because if you want to use the Gboard you can't use it on the cover screen. On my friend has a Z 4 fold he can do the Gboard on both screens l hope y'all fix this problem thanks 🙏
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, May 31, 2024
Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We have provided a link to the full device manual to help you with the different settings and features. We have also provided a link to the Samsung Support Team to offer additional assistance and help you best align your device to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US