[This review was collected as part of a promotion.] I love my toothbrush, I chose this one because I wanted more cleaning power and to shine my teeth because I use to smoke and it has helped beyond my wildest thoughts of a toothbrush..
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great features and gets under my teeth well
on July 10, 2022
Posted by: mid!
from Illinois
Gender:Male
My teeth had a ton of plaque, so I used birthday money to buy this and I feel so much better now. Especially for someone like me that has teeth problems. (For example one of my teeth coming in is sticking out of my gum)
[This review was collected as part of a promotion.] Have had 3 SonicCare brushes over the years and this model does the job as the others have, and quieter than previous models.
[This review was collected as part of a promotion.] Replaced an older model with this new model. The new model is lightweight, however, it only holds a charge for a few days. With my old model it went several weeks without charging. Still using the brush the same amount of time.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 25, 2022
Hi,
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that your toothbrush is not holding onto charge properly. We recommend you leave your toothbrush charging for a full 24 hours, to ensure that the battery is charged fully. Additionally, make sure you use a working outlet, and the charging occurs away from metal surfaces and other chargers, to avoid interference. Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!