Exactly as the title says... - would not buy again
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, October 7, 2024
Hi John,
Thank you for writing your review. We are sorry to hear about your experience with the Philips Sonicare 3100 Series.
All our Sonicare products come with a 2-year warranty. Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] too rough. need t be more gentle. hurts my gums. too abraisive
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 14, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] The brush is to hard and it hurts my gum every time I brush my teeth. I quick using it. I wish they have a softer brush or bristle because using electric toothbrush it’s supposed to be better for your gum. I wish they could send me another one.
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Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 16, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Better than expected!
on September 3, 2021
Posted by: Swarf
from Virginia
Gender:Male
[This review was collected as part of a promotion.] I was interested to try this and did think I would like it, but I ended up loving it. My teeth have never felt cleaner.