Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,929 Reviews)
Rating breakdown 2,929 reviews
5 Stars
1,986
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,143 out of
2,445)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Customer Rating
4
A Budget-Friendly Option with Basic Functionality
on December 13, 2024
Posted by: MsChristinaZ
from New York City
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Philips Sonic 4100 Series HX3681 is a straightforward electric toothbrush that offers a gentle cleaning experience. It's a good choice for those with sensitive gums or dental work, as the two-speed setting allows for a customized clean.
Pros:
* Affordable: It's a budget-friendly option that provides basic sonic cleaning.
* Gentle: The low-speed setting is particularly gentle, making it suitable for those with sensitive gums or dental work.
* Long Battery Life: The battery life is impressive, lasting around 3 weeks on a single charge.
Cons:
* Limited Cleaning Power: The brush and speed settings may struggle to remove stubborn stains, such as tea stains.
* Slow Charging: Charging the toothbrush takes many hours, which can be inconvenient.
Overall:
The Philips Sonic 4100 Series HX3681 is a decent option for those who prioritize a gentle cleaning experience and a long-lasting battery. However, if you're looking for a toothbrush that can tackle stubborn stains and has a faster charging time, you may want to consider a higher-end model.
Pros:
* Affordable: It's a budget-friendly option that provides basic sonic cleaning.
* Gentle: The low-speed setting is particularly gentle, making it suitable for those with sensitive gums or dental work.
* Long Battery Life: The battery life is impressive, lasting around 3 weeks on a single charge.
Cons:
* Limited Cleaning Power: The brush and speed settings may struggle to remove stubborn stains, such as tea stains.
* Slow Charging: Charging the toothbrush takes many hours, which can be inconvenient.
Overall:
The Philips Sonic 4100 Series HX3681 is a decent option for those who prioritize a gentle cleaning experience and a long-lasting battery. However, if you're looking for a toothbrush that can tackle stubborn stains and has a faster charging time, you may want to consider a higher-end model.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Msshak
from Downingtown
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did not receive the rebate $5.00 which was thanksgiving deal
I would recommend this to a friend!
Response from philips.comBy Maria Gabrielyan, Philips consumer care, April 22, 2025
Hello,
Thank you for your feedback. We are sorry that your experience with the rebate process was not as pleasant as you would have liked. We are committed to the satisfaction of our customers and use feedback such as this to make improvements.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are sorry that your experience with the rebate process was not as pleasant as you would have liked. We are committed to the satisfaction of our customers and use feedback such as this to make improvements.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Don't waste your money
on December 13, 2025
Posted by: Gsmomx2
Gender:Female
Bought a sonicare 4100 three weeks ago and was disappointed. Not as strong as they used to be. Plus was offered a free brush head inside the box by registering. Did the registration to be told they no longer offer that. This was just purchased. They did it just to get your info. Very disappointed
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, December 14, 2025
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Serious power!
on September 4, 2021
Posted by: mh132261
from Texas
Gender:Male
[This review was collected as part of a promotion.] Switched from a Phillips One and couldn’t be happier. I was blown away when I first began using Phillips One but the difference in intensity is remarkable with the 3100 series. Obviously, slightly larger but I got used to the size difference after a week. Battery lasted longer than expected also
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Johnson7
from San Antonio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So FAR SO GOOD.TRIED YO PUT WARRANT INFORMATION IN WAS UNABLE.BUT I LOVE IT.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: RIKER8
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] My 4100 series seems inferior to other models I've had - not as strong, and it seems to have trouble turning off.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 12, 2022
Hi,
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are sorry to hear that you have not been as satisfied with this model and hope we can improve your next brushing session! May we suggest to fully charge the handle for 24 hours with no interruptions, and make sure the charger is not placed on a metallic surface or close to other chargers, as this can interfere with the charging process. Next, check that the power button and surrounding area has been cleaned thoroughly. As toothpaste residue can build up here and cause the button to not function correctly. We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are sorry to hear that you have not been as satisfied with this model and hope we can improve your next brushing session! May we suggest to fully charge the handle for 24 hours with no interruptions, and make sure the charger is not placed on a metallic surface or close to other chargers, as this can interfere with the charging process. Next, check that the power button and surrounding area has been cleaned thoroughly. As toothpaste residue can build up here and cause the button to not function correctly. We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1
Have sent multiple emails—with zero responses.
on February 24, 2023
Posted by: VA IS correct.
from Sonoma, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hard to believe my opinion matters. You’ve blown me off, apparently, since Day One.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, February 24, 2023
Hi there,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Pittylover
from New Jersey
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I asked my dentist which electric toothbrush would be the best to use for my inflammed gums and to reduce plaque. She recommend this one (and others) but I liked the esthetic and reviews of this one. I would highly recommend this brand as its sleek, easy to use, and has vibrations and little sounds to tell you if the battery is low or certain things in reference to the toothbrush head . I really like mine and super easy to travel. I think it’s cleaner to travel with rather than a handheld toothbrush . Only thing I notice …. I brush my teeth to hard something so that stops me from brushing as hard since it makes a noise BUT! My toothbrush head doesn’t last as long and becomes very dull. So that’s something to be aware of since the replacement heads aren’t cheap. But it will probably force me not to brush as hard
I would recommend this to a friend!
Written by a customer while visiting philips.com