Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,929 Reviews)
Rating breakdown 2,929 reviews
5 Stars
1,986
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,143 out of
2,445)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Customer Rating
5
I love the product. It has great function.
on September 3, 2021
Posted by: Kimbo29
from Texas
Gender:Female
[This review was collected as part of a promotion.] I love how it feels when I’m using compare to other toothbrushes. I’ve been feeling a difference on my teeth. I feel more clean when I’m using it. Glad I was able to test the product out. Thank you for sending me a free product to test out.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Amazing toothbrush
on January 4, 2022
Posted by: sdiwan
from Brandon FL
Gender:Male
[This review was collected as part of a promotion.] This really amazing toothbrush I have got. Toothbrush head is not too small or too large and enough for paste. It maneuver quite well effortlessly around on all teeth. I particularly liked the timer on this brush and pressure sensors.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Electronic setting cannot be adjusted; no good.
on January 14, 2025
Posted by: Reallyexasperated
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the fourth and fifth Sonicare I've bought. The toothbrush remains in the gentle, beginning mode of pressure and speed. Made several attempts at following the directions to move to full pressure and speed, but the electronics in the toothbrush will not let me do this. This is the second 4100 I've bought, and both have the same problem. I am betting more expensive Sonicare brushes do not have this problem.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, January 18, 2025
Hello!
Thank you for sharing your feedback. We are sorry to hear that you are facing issues with your 4100 toothbrushes. This is definitely not the experience we want you to have with any of our products. We can help you. Please contact us direct so we can look into this and find a solution.
You can get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback. We are sorry to hear that you are facing issues with your 4100 toothbrushes. This is definitely not the experience we want you to have with any of our products. We can help you. Please contact us direct so we can look into this and find a solution.
You can get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Ok it’s ight
on January 3, 2022
Posted by: Kendall77
from GULF SHORES
Gender:Female
[This review was collected as part of a promotion.] Definitely had mixed feelings about this toothbrush I feel like it was a little too strong like it hurt my lips my lips are numb after using it and it kind of hurt my gums but I Kinda do have sensitive gums and teeth and all that but it’s a good toothbrush I love how small it is because I can get to the back of my teeth which is really hard like the back of the back of my teeth if you know what I mean lol but I just don’t like the vibrating how strong it is like it felt like my teeth were going to vibrate out my head but good toothbrush just not for me
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: 37stflo
from leesburg, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] neither my wife or I like this. The vibrations are painful and annoying and we don't feel like we are really brushing our teeth. Waste of money.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, September 19, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Gave me cavities
on January 26, 2023
Posted by: Katiepie
from Texas
I have always used a normal toothbrush, and I’ve never had any problems with cavities or having bad teeth. I decided to switch to an electric toothbrush about a year and a half ago because I thought would be better for my teeth. But I was wrong. I went to the dentist today and they told me I had two cavities. I believe it is because of the pressure sensor because I have teeth with deeper grooves. I could not get a thorough brush with this toothbrush brush, but I didn’t realize it was a problem until it was too late. Please do not buy this toothbrush if you have teeth with deep cavities like me.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 27, 2023
Hi Katiepie,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
It's getting returned - stupid USB charging!
on April 7, 2024
Posted by: NotGoodPhilips
It needs a standard plug. Stupid decision to have USB charging, save me the sanctimony about saving the planet by going with a USB.
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, April 11, 2024
Hi there,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare Toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare Toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
The toothbrush is not doing it what I expected.
on November 9, 2025
Posted by: Peg5920
Verified Purchase:Yes
[This review was collected as part of a promotion.] This I thought would be a great toothbrush, but kit what Ibecpected. Would not buy again.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, November 10, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com