Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,929 Reviews)
Rating breakdown 2,929 reviews
5 Stars
1,986
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,143 out of
2,445)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Techbabe27
from Sault Ste marie
Gender:Female
Verified Purchase:Yes
I am not impressed with my tooth brush it’s runs too fast and hurts my teeth.
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips Consumer Care, February 6, 2023
Hi,
Thank you for sharing your valuable feedback with us. We're sorry to hear that you're having an unpleasant experience with our Philips Sonicare toothbrush.
We would like to inform you that the brush has a feature to switch between two intensities to make the brushing session comfortable for you. However, we have taken your feedback, and we will certainly share it with our product development team.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page at www.philips.com/contact.
We hope to speak to you soon.
Kind regards,
Thank you for sharing your valuable feedback with us. We're sorry to hear that you're having an unpleasant experience with our Philips Sonicare toothbrush.
We would like to inform you that the brush has a feature to switch between two intensities to make the brushing session comfortable for you. However, we have taken your feedback, and we will certainly share it with our product development team.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page at www.philips.com/contact.
We hope to speak to you soon.
Kind regards,
Written by a customer while visiting philips.com
Posted by: Cathy62
from South Carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product I purchased in November of 23.I returned product February of 24. It stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: MCJM
from California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a long-time sonicare user. I liked this toothbrush because of its slender size. However, the change brush head came on after only 2 weeks of use. Biggest problem is that the battery only lasts 3 days. All of my previous handles lasted at least a week.
Response from philips.comBy Bhargavi, Philips Consumer Care, July 18, 2024
Hi there,
Thank you for taking the time to share your review with us. We're sorry to hear about your experience with your Philips Sonicare 4100 Series Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1& NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your review with us. We're sorry to hear about your experience with your Philips Sonicare 4100 Series Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1& NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Disappointed-consumer
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've purchased 5 Over the last 3 years for myself and my wife. 3 out of 5 have failed, and no longer vibrate. This is not acceptable.
Response from philips.comBy Philips Consumer Care, March 20, 2025
Hi Disappointed-consumer,
Thank you for letting us know about your concern, and we're sorry to hear about your recent experience with your Sonicare 4100. This is not the kind of experience we want for our customers, especially you! Please check if your toothbrush is still under warranty.
If your Sonicare 4100 is till under the warranty, please get in touch with us, we're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA. we are more than happy to help!
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for letting us know about your concern, and we're sorry to hear about your recent experience with your Sonicare 4100. This is not the kind of experience we want for our customers, especially you! Please check if your toothbrush is still under warranty.
If your Sonicare 4100 is till under the warranty, please get in touch with us, we're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA. we are more than happy to help!
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: UnhappyAgain
from SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A big mistake buying the lower cost model tooth brush! Spend the extra money and buy the better model. It is too small and does not do as good of a job as the better model.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products and we are sorry to hear that it didn't meet your needs. No matter, we would love to help you find a way to assist you and settle on a better match.
Please reach out to us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best Regards
Philips Consumer Care
Thank you for letting us know about your experience with our products and we are sorry to hear that it didn't meet your needs. No matter, we would love to help you find a way to assist you and settle on a better match.
Please reach out to us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best Regards
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
No charger included
on January 28, 2023
Posted by: thommysands
from ottawa
Gender:Male
To promote sustainability, philips expects you to provide your own charger for this tooth brush. THey do offer to send you an adapter all the way from China which I guess uses less plastic but pumps millions of tonnes of CO2 into the environment! Oh, and the adapters are on indefinite backorder!
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 28, 2023
Hi Thommysands,
Thank you for sharing your feedback with us. We would like to inform you that we are committed to sustainability and use recycled and recyclable materials in our packaging. We removed the power adapter, which helps to keep the equivalent of over 19 million plastic bottles out of landfills.
We hope we have answered your query. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Thank you for sharing your feedback with us. We would like to inform you that we are committed to sustainability and use recycled and recyclable materials in our packaging. We removed the power adapter, which helps to keep the equivalent of over 19 million plastic bottles out of landfills.
We hope we have answered your query. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Written by a customer while visiting philips.com
Customer Rating
3
Product is ok
on October 7, 2021
Posted by: Taurus1
from Mississippi
Gender:Female
[This review was collected as part of a promotion.] I received the Philips power toothbrush for free as part of a product test. The toothbrush bristles are a bit firm for my taste. The product is ok, however it wouldn’t be my go to option. It doesn’t take up a lot of counter space and it stays fully charged for weeks at a time.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
I love my Pink Sonicare 4100
on January 13, 2024
Posted by: Tooth Fairy 1
from Reno Nevada
Gender:Female
Everything and more in a electric toothbrush it has two settings, which I definitely needed for my sensitive gums and teeth and if you press too hard, there is a sensor that warns you in a vibration that you’re pressing too hard I highly recommend this for everyone including young people.
I would recommend this to a friend!
Written by a customer while visiting philips.com