Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,953 Reviews)
Rating breakdown 2,953 reviews
5 Stars
2,001
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,149 out of
2,452)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: boombayah22356
Verified Purchase:Yes
[This review was collected as part of a promotion.] it cleans my teeth so well and my breath has never smelled better
its so quiet i can brush my teeth in the middle of the night no problems
its so quiet i can brush my teeth in the middle of the night no problems
Written by a customer while visiting philips.com
Posted by: BBro
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I LOVE my Sonicare 4100! It replaces a Sonicare toothbrush that was over 15 years old! My new Sonicare is quieter and lighter. I feel I does a better job of cleaning my teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this toothbrush for my 7 year old granddaughter. When she first started using it, it tickled her upper lip and she would stop brushing. Once she got use to the feeling, she now ask to brush her teeth before getting ready for bed
Written by a customer while visiting philips.com
Customer Rating
1
Do Not Purchase/Poor Quality
on February 23, 2026
Posted by: CorgiMom13
Gender:Female
I purchased this May 2025, it out of the blue stopped charging. The power would be very harsh one time to hardly anything the next. The online support doesn’t allow for viewing of replacement chargers or if the whole thing needs replaced. I would not reccomend anyone purchase this product.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 24, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: The Phantom Freebie
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the Sonic electric toothbrush, and overall, it’s a decent electric toothbrush. It feels well made, has good cleaning power, quiet, and leaves my teeth feeling noticeably cleaner compared to a manual brush.
However, I was disappointed with the promotional offer included inside the packaging. There was a leaflet advertising a free replacement brush head if you register the product. That sounded like a nice added bonus and definitely influenced my impression of the purchase. Unfortunately, when I went online to register, I was told that the offer was no longer available.
It’s frustrating to see promotional material inside a brand-new product box, only to find out the offer has already expired. If the promotion has ended, the packaging should be updated accordingly. It feels misleading and left a sour note on what would otherwise have been a straightforward purchase.
In summary, the toothbrush itself performs well and does what it’s supposed to do, but the outdated promotional offer was disappointing. Because of that experience, I’m giving it 3 out of 5 stars.
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not a quality electric toothbrush! It is like the cheap battery operated types!
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, March 8, 2026
Hi there, thank you for taking the time to share your feedback with us. We’re really sorry to hear that the toothbrush didn’t meet your expectations and felt more like a basic battery‑operated model — that’s definitely not the experience we want for you.
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: a1consultant
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product performs as promised. It has plenty of power to adequately brush teeth and massage gums. In addition, the battery performs longer than predicted
Written by a customer while visiting philips.com
Posted by: Fabric47
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish I had returned this toothbrush. It doesn't perform like I thought it would. The one speed is just too low of a setting and there are no other options on it.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com