Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,984 Reviews)
Rating breakdown 2,984 reviews
5 Stars
2,025
4 Stars
514
3 Stars
191
2 Stars
122
1 Star
132
88%of customers recommend this product.
(
2,166 out of
2,471)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: goofyprof
Verified Purchase:Yes
[This review was collected as part of a promotion.] My gums have never been healthier! But the head/bristles are already worn out after only a few weeks.
Written by a customer while visiting philips.com
Posted by: Shaileena
Verified Purchase:Yes
[This review was collected as part of a promotion.] The head of the toothbrush is very small and it vibrates a lot. I’m not sure if it’s actually working on my teeth.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
The lettering on the handle is rubbing off
on June 30, 2026
Posted by: Philips toothbrush user
Gender:Male
I have been using a new 1 button Philips Sonicare for 2 weeks. It brushes and seems to brush as well as my previous 2 buttons Philips powered toothbrush before it stopped working. The quality of the materials and lettering of the new 1 button Sonicare is inferior. The letters on the handle - of clean, sensitive, white, and the change brush and power status symbols - are all rubbing off onto the handle and onto my fingers. At this rate eventually all of the lettering will erase from my toothbrush handle within 60 days or less.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, June 30, 2026
Hello,
Thank you for taking the time to share your experience with us. We’re sorry to hear about the lettering on your Sonicare handle rubbing. That’s certainly not the quality or durability we want for our customers.
We’re glad to hear that the brushing performance has met your expectations, but we appreciate you bringing your concerns about the handle markings and material quality to our attention.
Feel free to please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your experience with us. We’re sorry to hear about the lettering on your Sonicare handle rubbing. That’s certainly not the quality or durability we want for our customers.
We’re glad to hear that the brushing performance has met your expectations, but we appreciate you bringing your concerns about the handle markings and material quality to our attention.
Feel free to please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Cowboyg
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 3rd sonicare toothbrush.
They all do a good job of brushing.
There are 2 reasons I took away a star from this one.
1- it's narrower making it more difficult to stand on the counter.
2- the 30 second signals during brushing do not seem as strong in intensity nor volume as in past models.
They all do a good job of brushing.
There are 2 reasons I took away a star from this one.
1- it's narrower making it more difficult to stand on the counter.
2- the 30 second signals during brushing do not seem as strong in intensity nor volume as in past models.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: tjoc
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This my 3rd Phillips electric toothbrush. over the years, each one has gotten better and better. I would gladly recommend this product to anyone.
Written by a customer while visiting philips.com
Posted by: Darlinn1
Verified Purchase:Yes
Not bad pricing, I was very impressed first time using it. I’ve gotten 2 others to start using this toothbrush brand! (:
Written by a customer while visiting philips.com
Posted by: NewZ1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great toothbrush. I notice that when I go for cleanings the hygienist doesn't have to clean as much as when I had a manual toothbrush.
Written by a customer while visiting philips.com
Posted by: TexasRose
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is not even close to my Sonicare Series 5 toothbrush I had for years. It still worked, but I couldn't find the replacement heads anymore; thus, I had to purchase a new toothbrush. Very disappointed.
Written by a customer while visiting philips.com