Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4 out of 5
4.4
(2,927 Reviews)
Open Ratings Snapshot
Rating breakdown 2,927 reviews
5 Stars
1,984
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product. 
(
2,142 out of 2,444
)
Best Buy Privacy Policy
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Customer Rating
5 out of 5
5
Cleans Great
on February 27, 2026
Posted by: PamF59
from Pineville, LA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the toothbrush and it cleans really well. It is nice that you can get a free adapter to plug in the charger to an electrical outlet.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
on February 27, 2026
Posted by: sillybrush
Verified Purchase:Yes
[This review was collected as part of a promotion.] i received this as a gift. the brush is so small that is feels like it is almost toddler size.
Response from philips.comBy Alexandros, Global 247, February 28, 2026
Hi there, thanks so much for sharing your feedback. We’re sorry to hear that the brush feels smaller than expected — that’s definitely not the experience we want you to have, especially with a new gift.
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Decent tootbrush
on March 2, 2026
Posted by: Doge29
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toothbrush head doesn't last long. Overall, decent product. Pretty basic. Kind of annoying it doesn't include a plug for the outlet.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Horrible charge life - only a couple days
on March 4, 2026
Posted by: Suz1
from Minnesota
Gender:Female
I replaced an old version of this toothbrush because I loved it - the quality has dropped substantially. It doesn't hold a charge more than about 5 days. I used to be able to take it on a trip and not charge it for two weeks. It's such a disappointment.
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, March 5, 2026
Hey,
Thank you for sharing your feedback with us. We regret to hear that our product isn't working effectively for you. We’d like to look into this further to understand the issue and improve your experience. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to assisting you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Low quality Electric Toothbrush!
on March 5, 2026
Posted by: Anonymous
from Austin
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not a quality electric toothbrush! It is like the cheap battery operated types!
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, March 8, 2026
Hi there, thank you for taking the time to share your feedback with us. We’re really sorry to hear that the toothbrush didn’t meet your expectations and felt more like a basic battery‑operated model — that’s definitely not the experience we want for you.
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
This product is a great match for me.
on March 8, 2026
Posted by: Joesam
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the lightness of the equipment. The brushing speed is just right and it’s great for travel. I still need to buy a case for it though.
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
It's good..not great
on March 9, 2026
Posted by: Shay133
from Massachusetts
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The speed/strength of the brush is OK. I wish it were a bit faster and stronger.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Feels weaker and cheaper, small brush head.
on March 9, 2026
Posted by: drtike
from LA, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am disappointed with this new version. the handle is very light, the brush head quite small, the intensity of the vibrations feel weak. Not up to par with previous versions I've had.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 9, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
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