[This review was collected as part of a promotion.] I really like my Sonic toothbrush! It makes my teeth shine and does a good job messaging my gums. It is the second battery powered toothbrush I have owned. My other one lasted over 15 years.
[This review was collected as part of a promotion.] Replaced an old Sonicate tooth brush. New one is lighter. Stays charged way longer. Does a Good Job on my teeth. Affordable price. Win win!
[This review was collected as part of a promotion.] It actually doesn’t work consistently. Sometimes it only has very light.vibration and usually increases while I am brushing. I’d like a replacement.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, December 19, 2025
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
[This review was collected as part of a promotion.] I like the quality of the one I had from 10 years ago better. The handle is really small and hard to hold on to. It is super light It doesn’t feel very substantial.
[This review was collected as part of a promotion.] I have used a Phillips sonicare since inception and this model has been super disappointing. The vibration is too strong and this model does not allow any change in intensity.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, December 24, 2025
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).