Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Customer Rating
3
It doesn’t work as well as the last toothbrush I .
on September 16, 2025
Posted by: Gopher55
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brush head doesn’t fit properly on the toothbrush, so it doesn’t vibrate very fast. I have to push it down and then it works a little better.
Written by a customer while visiting philips.com
Posted by: HaleyG
from Pennsylvania
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm not sure what is wrong with me, but the excessive saliva that gets produced, and runs down my hand, or has me leaning over the sink, makes this very inconvenient to use with dubious effectiveness. I use less than 1/8 of a teaspoon of toothpaste (on the advice of my dentist to use 'less' than normal) and it still causes me to drool. With any less, and I bet that I'd get the benefit of no fluoride. And that makes me think that this is kinda worse for my teeth than manual brushing ?
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, September 21, 2025
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: JMack
Verified Purchase:Yes
[This review was collected as part of a promotion.] This electric toothbrush is the best I’ve ever used. It is like a cleaning at the dentist every time I use it. Very helpful to my gums and preventing plaque buildup. My only beef is that I purchased it with an offer on the package for a free brush head after registration. When I tried this, it was no longer available.
While the toothbrush works splendidly, I get a bad taste in my mouth with the false premise of receiving a complimentary brush head.
While the toothbrush works splendidly, I get a bad taste in my mouth with the false premise of receiving a complimentary brush head.
Written by a customer while visiting philips.com
Posted by: MLadia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the 4100 Series Sonic electric toothbrush because it thought it had a way to tell me to move to a different quadrant of my teeth when brushing. It does not seem to have it.
Written by a customer while visiting philips.com
Customer Rating
2
Not for me
on October 3, 2025
Posted by: soosad
hate the vibration. Feels like it is going to slice my mouth. So sorry I let my hygienist talk us into these.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, October 6, 2025
Hello there.\n\nWe’re sorry to hear about your experience, and thank you for bringing this to our attention.\n\nPlease consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).\n\nPhilips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Kaay10
Verified Purchase:Yes
[This review was collected as part of a promotion.] Rating this toothbrush 3 stars. I’ve been using it for about 2 months. While brushing my teeth it sometimes just turns off. It’s so annoying. And yes I do charge it.
Written by a customer while visiting philips.com
Posted by: Football 2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m really dissatisfied with the toothbrush.
The power isn’t what I expected
The power isn’t what I expected
Response from philips.comBy Alexandros, Global 247, October 13, 2025
Hello there.
We’re sorry to hear that the toothbrush did not meet your expectations, and thank you for sharing your feedback with us. We understand how important it is for a product to deliver the power and performance you were expecting. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
We’re sorry to hear that the toothbrush did not meet your expectations, and thank you for sharing your feedback with us. We understand how important it is for a product to deliver the power and performance you were expecting. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Yupyup
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not too pleased with this product. Don’t get me wrong, I love the Sonic toothbrushes and think they’re wonderful for my teeth. I had purchased the same model but it started to turn on by itself which got very annoying. So, I bought another and this one makes an odd vibration noise sometimes while using it and the detachable brushes don’t seem to lock in —or connect correctly— with the base. Disappointed. Should be a better product for this price.
Response from philips.comBy Alexandros, Global 247, October 13, 2025
Hello there.
We’re sorry to hear about the issues you've experienced with your Sonicare toothbrush, and thank you for bringing this to our attention. It’s frustrating when a product you trust and enjoy doesn't function as expected, especially considering the investment. We'd like to look into your case and see how we can assist you with these concerns, whether it's addressing the odd noise or the issue with the detachable brushes. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
We’re sorry to hear about the issues you've experienced with your Sonicare toothbrush, and thank you for bringing this to our attention. It’s frustrating when a product you trust and enjoy doesn't function as expected, especially considering the investment. We'd like to look into your case and see how we can assist you with these concerns, whether it's addressing the odd noise or the issue with the detachable brushes. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
Written by a customer while visiting philips.com