Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,953 Reviews)
Rating breakdown 2,953 reviews
5 Stars
2,001
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,149 out of
2,452)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Customer Rating
2
Great BUT does not last
on September 14, 2025
Posted by: Camby
Gender:Female
This toothbrush is great but this is the second one I’ve owned that has stopped working after changing the replacement head. Really frustrating because I love it, but it’s only 4mo old!
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, September 15, 2025
Hey, Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you. We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page. We look forward to resolving this issue for you. Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
It doesn’t work as well as the last toothbrush I .
on September 16, 2025
Posted by: Gopher55
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brush head doesn’t fit properly on the toothbrush, so it doesn’t vibrate very fast. I have to push it down and then it works a little better.
Written by a customer while visiting philips.com
Posted by: HaleyG
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm not sure what is wrong with me, but the excessive saliva that gets produced, and runs down my hand, or has me leaning over the sink, makes this very inconvenient to use with dubious effectiveness. I use less than 1/8 of a teaspoon of toothpaste (on the advice of my dentist to use 'less' than normal) and it still causes me to drool. With any less, and I bet that I'd get the benefit of no fluoride. And that makes me think that this is kinda worse for my teeth than manual brushing ?
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, September 21, 2025
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: JMack
Verified Purchase:Yes
[This review was collected as part of a promotion.] This electric toothbrush is the best I’ve ever used. It is like a cleaning at the dentist every time I use it. Very helpful to my gums and preventing plaque buildup. My only beef is that I purchased it with an offer on the package for a free brush head after registration. When I tried this, it was no longer available.
While the toothbrush works splendidly, I get a bad taste in my mouth with the false premise of receiving a complimentary brush head.
While the toothbrush works splendidly, I get a bad taste in my mouth with the false premise of receiving a complimentary brush head.
Written by a customer while visiting philips.com
Posted by: MLadia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the 4100 Series Sonic electric toothbrush because it thought it had a way to tell me to move to a different quadrant of my teeth when brushing. It does not seem to have it.
Written by a customer while visiting philips.com
Customer Rating
2
Not for me
on October 3, 2025
Posted by: soosad
hate the vibration. Feels like it is going to slice my mouth. So sorry I let my hygienist talk us into these.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, October 6, 2025
Hello there.\n\nWe’re sorry to hear about your experience, and thank you for bringing this to our attention.\n\nPlease consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).\n\nPhilips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Kaay10
Verified Purchase:Yes
[This review was collected as part of a promotion.] Rating this toothbrush 3 stars. I’ve been using it for about 2 months. While brushing my teeth it sometimes just turns off. It’s so annoying. And yes I do charge it.
Written by a customer while visiting philips.com
Posted by: Football 2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m really dissatisfied with the toothbrush.
The power isn’t what I expected
The power isn’t what I expected
Response from philips.comBy Alexandros, Global 247, October 13, 2025
Hello there.
We’re sorry to hear that the toothbrush did not meet your expectations, and thank you for sharing your feedback with us. We understand how important it is for a product to deliver the power and performance you were expecting. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
We’re sorry to hear that the toothbrush did not meet your expectations, and thank you for sharing your feedback with us. We understand how important it is for a product to deliver the power and performance you were expecting. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
Written by a customer while visiting philips.com