Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Teether
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it fully charged but when I noticed that I am not able to charge it. The company sent me broken charger. Also, when I sign up they promised heads brush- never got it. Very disappointing ! Brushing experience was good overall.
Written by a customer while visiting philips.com
Posted by: vacatb44
from WI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The power is lacking, but the size works well for travel. I have used Sonicare Tooth brushes for over 20 years, I am used to your top toothbrush and was unimpressed with the 4100 series.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
The base is smaller than my previous toothbrush.
on July 29, 2025
Posted by: extra brushing
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a replacement toothbrush under warranty. It is not as strong as my previous sonicare.
Response from philips.comBy Philips Consumer Care, July 30, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the replacement of your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the replacement of your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Ismael456
from San Diego, ca
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved the sonicare but it stopped working after a couple of weeks. I returned it and bought a new sonicare. It cleans your teeth very well.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 30, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare 3100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare 3100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Eileen1
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the toothbrush very much. It did not come with replacement brushes, and I can't find replacement brushes.. Without replacement brushes, it becomes too expensive.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 1, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Eredd28
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its ok not very powerful and i dont seem to be getting the same sonic vibrations that i did with my old brush which just quit on me
Written by a customer while visiting philips.com
Posted by: Iowa Sun
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worse in every way than the 4100 HX6810 that I purchased in 2020.
The charging cord is USB, but it does not come with a plug adapter. You have to provide that yourself.
The on/off button has very little travel, and it is not clear whether it is set to high or low. That option itself is poor. You should be able to set which option you want to use. It does not hold a charge as long as the older model. It is thinner than the older model, which likely means a smaller battery, thus the poor charge life. Look so many things now days, the price goes up, the quality is down, and the product is inferior to what it used to be. My old 4100 lasted five years. It bet this one won't last 2. I won't buy another 4100
The charging cord is USB, but it does not come with a plug adapter. You have to provide that yourself.
The on/off button has very little travel, and it is not clear whether it is set to high or low. That option itself is poor. You should be able to set which option you want to use. It does not hold a charge as long as the older model. It is thinner than the older model, which likely means a smaller battery, thus the poor charge life. Look so many things now days, the price goes up, the quality is down, and the product is inferior to what it used to be. My old 4100 lasted five years. It bet this one won't last 2. I won't buy another 4100
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 13, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Phillips has gone to the dogs. JUNK> JUNK JUNK
on August 17, 2025
Posted by: disappointed it seems
from Mi
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was going to replace my sonic care UV cleaning tooth brush with a new one but could not fine the same kind. I bought the new one. Its junk. my old one had lots of power and would spray water and toothpaste all over if you didnt use carefully. This new one barely moves. You can take it out of your mouth and doesnt even move enough to spread water. I am so disappointed in it. I hope my old one never quits working because i dont even use the new one.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 18, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com