[This review was collected as part of a promotion.] I received this toothbrush as a Christmas Gift from my daughter. The brush is very light and of excellent quality. I am very happy with performance so far.
[This review was collected as part of a promotion.] The electric toothbrush is ok. I like the manual toothbrush better. My family all like this toothbrush.
[This review was collected as part of a promotion.] First time switching to an electric toothbrush and it’s been life-changing! My teeth feel way cleaner and it makes my daily routine easier. I also appreciate how long the device stays charged.
[This review was collected as part of a promotion.] It makes loud noises and sometimes quits altogether
Close
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 10, 2025
Hi,
Thank you for bringing this to our attention, and we are sorry to hear about the issues you're experiencing with your Sonic Toothbrush.
To help resolve these issues, please try the following tips: 1. Make sure all parts of the toothbrush are securely assembled. Sometimes, loose components can cause unusual noises. 2. Clean the toothbrush, especially the area around the brush head attachment. Debris can sometimes interfere with its operation. 3. Ensure the toothbrush is fully charged. If the battery is low, this can affect its performance and cause it to stop working intermittently.
If these steps do not improve its performance, please reach out to us directly for further assistance. We want to ensure you receive a product that operates smoothly and reliably.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page).
We appreciate your feedback and hope to assist you in resolving this matter.
Good way to try electric, but upgraded model is be
on February 9, 2025
Posted by: Teatime123
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Definitely better than a standard toothbrush, but i would recommend spending more on the more expensed model with variable settings. They really do make a difference.