[This review was collected as part of a promotion.] I tried another brand and quickly gave it up. I love this toothbrush--it is easy to use and makes my mouth feel so clean. It is the right size to fit in my mouth and the charge lasts for a month.
[This review was collected as part of a promotion.] I’m not sure it’s working correctly. Battery dies down quickly and the two speeds don’t always work when I try to switch.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 1, 2025
Hi,
Thank you for bringing this to our attention, and we are sorry to hear about the issues you’re experiencing with your Sonicare toothbrush.
To help resolve these issues, please try the following tips: 1. Charging: Ensure the device is fully charged before each use. Sometimes a full charge cycle can help reset the battery's performance. 2. Cleaning: Clean the device thoroughly, as debris can affect its functionality. 3. Switching Speeds: Try switching the speeds while the device is off, and then turning it on to see if it helps stabilize the functionality.
If these steps don't improve its performance, please reach out to us directly for further assistance. We want to ensure you receive a product that meets your expectations.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page).
We appreciate your feedback and hope to assist you in resolving this matter.
[This review was collected as part of a promotion.] The 4100 works the way an electric toothbrush should. No complaints whatsoever. Has just enough bells and whistles to make it a pleasure to use without all the expensive extras you really don't need.
[This review was collected as part of a promotion.] i am still waiting for the complimentary brush that the company was to send me for punching this shaver.288 mistland trail. ruckersville va. 22968
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 3, 2025
Hi,
Thank you for bringing this to our attention, and we are sorry to hear that you have not yet received the complimentary brush with your shaver purchase.
To resolve this issue promptly, please reach out to us directly with your order details and any relevant information.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Providing your order number and the details of your request will help us expedite the process.
We appreciate your feedback and hope to assist you in resolving this matter.
[This review was collected as part of a promotion.] Enjoy the clean feeling it gives. I also enjoy that it has a timer and you know you are brushing long enough.
[This review was collected as part of a promotion.] I choose 5 stars because the toothbrush is perfect. I have never had anything that makes my mouth feel so clean ever. The only thang I wish the head was just a little bit bigger.