Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,930 Reviews)
Rating breakdown 2,930 reviews
5 Stars
1,986
4 Stars
508
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,144 out of
2,446)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: snickelfritz
from Arkansas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used Phillips products in the past and have been very satisfied. However, this particular product wasn't very powerful and would only work if I barely pressed against my teeth to brush. Wasn't as sturdy as I had hoped for.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi snickelfritz,
We are sorry to hear that this product did not meet your expectations, especially given your past satisfaction with Philips products.
Our aim is to provide devices that offer both powerful performance and durability, so it’s disappointing to see that this toothbrush fell short in those areas. It’s possible that the device you received may have a defect, and we would like to help resolve this issue for you as quickly as possible.
Please reach out to our support team so we can look into this matter and find a solution. You can contact us via social media on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). If social media isn’t convenient for you, you can also get in touch through our support page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
We value your feedback and hope to restore your confidence in our products.
Best regards,
Philips Consumer Care
We are sorry to hear that this product did not meet your expectations, especially given your past satisfaction with Philips products.
Our aim is to provide devices that offer both powerful performance and durability, so it’s disappointing to see that this toothbrush fell short in those areas. It’s possible that the device you received may have a defect, and we would like to help resolve this issue for you as quickly as possible.
Please reach out to our support team so we can look into this matter and find a solution. You can contact us via social media on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). If social media isn’t convenient for you, you can also get in touch through our support page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
We value your feedback and hope to restore your confidence in our products.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Darl
from RI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The tooth brush went nice and fast for the first few weeks but then it slowed down. It seems to vibrate a little but Im not sure how good it really cleans now. I know it was supposed to slow down some but it slowed down too much.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Congo123
from Napanee
Gender:Female
Verified Purchase:Yes
I think the job does an excellent job when it comes to cleaning my teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Marie1118
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second Phillips toothbrush. I buy it because it has been on the market for a long time with good results
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
So glad my hygienist recommended this product
on December 5, 2024
Posted by: AnnKimberly
from North Carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dental hygienist recommended the Sonic electric toothbrush during a recent visit, and I am so glad she did! The results from using this toothbrush far exceed that of regular brushing, and the Sonic toothbrush is so easy to use. I am very satisfied with this purchase.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MKM3
from North Carolina
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with this tooth brush. I recently purchased this after using the same brand tooth brush for six years. I look forward to using this new tooth brush for several years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mayor1993
from Iowa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After two or three uses I've had to take the brush head off to clean the build up between the head and body. This causes the product not to properly to function.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The Sonicare 4100 Series toothbrush is awesome!
on December 8, 2024
Posted by: Leegal
from Massachusetts
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth feel so clean! The 4100 Series toothbrush does a fabulous job.
Written by a customer while visiting philips.com