Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Hank 1945
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had been using a Sonicare toothbrush for the last 25+years. It stopped working while on vacation without access to my computer so I had no time to do research. BTW I have a history of teeth problems going back 40 years and the Sonicare toothbrush and quarterly dentist cleaning since using the Sonicare have mitigated the problems. However when I went to purchase a replacement I did not know there was a "dumbded down" version alll having the Sonicare brand. I miss the 30 second reminder to switch to another quadrant. among other things. I also do not like the 2 speed switch.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, May 21, 2025
Hello Hank,
Thank you for your feedback. We are sorry that your experience with the3100 series Sonic electric Toothbrush was not as pleasant as you would have liked. We are committed to the satisfaction of our customers and use feedback such as this to make improvements.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are sorry that your experience with the3100 series Sonic electric Toothbrush was not as pleasant as you would have liked. We are committed to the satisfaction of our customers and use feedback such as this to make improvements.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Catty55557
Verified Purchase:Yes
[This review was collected as part of a promotion.] Terrible! Very weak even fully charged. Had 2 of these, returned 1 threw the next one out. Bought the 6000, much better. Much stronger. Works very well.
No, I would not recommend this to a friend.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, May 25, 2025
Hello Catty,
Thank you for your feedback. We are very sorry to hear that your experience with the 3100 series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are very sorry to hear that your experience with the 3100 series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: ShanPilot
Verified Purchase:Yes
[This review was collected as part of a promotion.] It brushes wonderfully when it stays on (the powerful mode). The mode is never consistent. Once it graduates from the softer mode to the more intense mode, once I charge it it resets itself. Believe me, I’ve followed all the provided troubleshooting from the instruction manual to no avail. I’ll be brushing with the more more intense mode for 8 days then out of nowhere it will change to a middle setting, not the lowest. Then I click it to the more intense mode, only to have it go to the softness stater setting. No consistency. Was going to purchase the more expensive model & use this one as my travel brush-but now weary
Written by a customer while visiting philips.com
Customer Rating
5
Good toothbrush for healthy teeth and gums
on May 27, 2025
Posted by: TXtoothfairy
from Dallas, TX
Gender:Female
This is my favorite toothbrush and my dentist noticed the health of my gums and teeth was improved when I started using this brush over a standard toothbrush. I recently replaced my original soniccare with this version and like the finish on it better, it’s easier to grip.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: N/AAA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Little inconsistent on speed. Sometimes only has slow speed.
Written by a customer while visiting philips.com
Posted by: Mangoman
from Novi, MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] There were few basic problem with brush.
1. The brush head vibrates. During brushing, if we keep mouth open, it spills the paste on wash basin and mirror. How can we brush with mouth close?
2. There is actually no stand. Only stand is with with power outlet attached. It means I always have to plug-in the device which will consume electricity and also battery life would go down pretty fast. There should be only stand available and based on requirement, we can plug to power outlet attached
1. The brush head vibrates. During brushing, if we keep mouth open, it spills the paste on wash basin and mirror. How can we brush with mouth close?
2. There is actually no stand. Only stand is with with power outlet attached. It means I always have to plug-in the device which will consume electricity and also battery life would go down pretty fast. There should be only stand available and based on requirement, we can plug to power outlet attached
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, June 2, 2025
Hey,
Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We'd like to look into your case immediately and resolve your issue as quickly as possible.
Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We'd like to look into your case immediately and resolve your issue as quickly as possible.
Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Willy0912
from Waterford, Wi.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't feel that this toothbrush is as effective as the last one I had, it doesn't feel like my teeth are as clean as they should be. The last one I had, I bought in 2005, I thought it was the same model.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rob from Mountain City
Verified Purchase:Yes
[This review was collected as part of a promotion.] Do you enjoy that feeling your mouth has when your teeth have been professionally cleaned? That is what you get each and every time you use the Philips Sonic toothbrush! I cannot believe we waited so long before getting this device. I cannot wait to here what our dental hygienist has to say at our next visit. Based upon my experience, you will not be disapointed with your purchase of this device.
I would recommend this to a friend!
Written by a customer while visiting philips.com