Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Selznak
from New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worked great for 2 weeks till the battery stopped taking a charge and had to send it back for replacement. Not sure how long the replacement will last.
I would recommend this to a friend!
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, April 7, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook (https://philips.to/fb247), Instagram (https://www.instagram.com/philips) and Twitter (https://philips.to/tw247). Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook (https://philips.to/fb247), Instagram (https://www.instagram.com/philips) and Twitter (https://philips.to/tw247). Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Joni18
from Md
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m having d of hearing and miss the timer sound because it’s to low. There should be a more significant vibration
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Hackensack
Verified Purchase:Yes
[This review was collected as part of a promotion.] It takes a few minutes for the brush to start.
Why is that?
Why is that?
Written by a customer while visiting philips.com
Posted by: Willie T
from Delaware
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Teeth never felt better....great removing plaque...best toothbrush I have used.....
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Flomuff
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unhappy with how the charging feature works. EasyStart "should be deactivated". For whatever reason, I had trouble making that happen. I also don't like the port plug. I prefer a regular in-wall plug like all the other Sonicare brushes I've had over the past 30 years. Yes, I'd recommend Sonicare.
Written by a customer while visiting philips.com
Posted by: DGC Boston 2013
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerful brushing action makes for a fairly quick session. Charging is quick and seems to have along charge life per charge. The 4100 appears to be a good value after 3 weeks of use.
Written by a customer while visiting philips.com
Customer Rating
3
BUYER BEWARE
on April 18, 2025
Posted by: Zebra614
This toothbrush doesn't have the power my prior Sonicare toothbrush did.
Buyer beware: the toothbrush comes with a card, saying you'll get a free brush head if you register online. Unfortunately this is FALSE. Although there is no expiration date on that card, the offer has "expired" and the company won't stand by that offer.
Buiyer beware: the toothbrush needs an adapter plug, which does not come with the toothbrush. No mention of that in the product description.
Written by a customer while visiting philips.com
Posted by: Deb4Max
Verified Purchase:Yes
[This review was collected as part of a promotion.] I must start by saying I replaced the pro version of this toothbrush with this less expensive one. And you get what you pay for here. It operates as if should but after having the pro version I’m unsatisfied and will purchase the pro next time
Written by a customer while visiting philips.com