Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: BatesMotel
from Michigan
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush is a game changer. My teeth are clean and white. I have had so many compliments on my teeth since using this electric toothbrush. I can't wait to see what the dentist has to say!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: zenaimarie
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Makes my teeth feel extra clean. Gets all the gunk in between my teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gammi
from Orlando
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Philips toothbrush. I like the sleek feel and the vibration seems stronger. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: M Dub
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Wall Street Journal rated this electric toothbrush very high. I was in the market, so I bought it. Very disappointed. Vibration is so fast, so intense that it makes my teeth and mouth tingle wherever it touches. I'd replace with a less intense one if they let me.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, October 4, 2024
Hi there,
Thank you for writing your review regarding the Philips Sonicare Toothbrush. We are sorry to hear that you are not happy with its vibrations.
Please note that all our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here 24/7. https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review regarding the Philips Sonicare Toothbrush. We are sorry to hear that you are not happy with its vibrations.
Please note that all our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here 24/7. https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Dutch007
from Thornton, Colorado
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a quality product. It works very well and is easy to keep clean. I really like that it is quiet. I'm a happy customer !!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: GriffIV
from NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very quiet, but weak compared to previous model we had
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, November 20, 2024
Hi there,
Thank you for writing your review with us. We are sorry to hear about your experience with your Philips Sonicare 4100 Series. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=Philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review with us. We are sorry to hear about your experience with your Philips Sonicare 4100 Series. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=Philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
USB Charger ONLY - Very disappointed
on November 7, 2024
Posted by: anonymous2024111
from toronto
I bought a new one as it was time and was very disappointed that you did not include a new wall plug, instead it's USB to charge. I don't keep a USB block in my bathroom, why would you do this???
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, November 12, 2024
Hi there,
Thank you for writing your review. We are sorry to hear that you are not satisfied with our decision to not provide a charger with your Philips Sonicare 4100 Series Toothbrush.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some Philips products no longer come with a USB power adapter. While this may seem inconvenient, we assure you that it is because most consumers already own one or more USB wall adapters. We will continue supplying USB charging cables with the product that can be used with a USB power adapter.
If you already own a USB power adapter, please ensure that it is certified and meets safety standards, ideally from a trustworthy brand. The safety standards for safe charging are as follows: Input voltage: 100-240V; Output voltage: 5V; Power output: 1A or higher. If you want to use or charge your product in a moist environment, such as in the bathroom, always use a splash-proof (IPX4) rated adapter.
If this does not help or if you need any further assistance, we kindly ask you to reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us through our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear that you are not satisfied with our decision to not provide a charger with your Philips Sonicare 4100 Series Toothbrush.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some Philips products no longer come with a USB power adapter. While this may seem inconvenient, we assure you that it is because most consumers already own one or more USB wall adapters. We will continue supplying USB charging cables with the product that can be used with a USB power adapter.
If you already own a USB power adapter, please ensure that it is certified and meets safety standards, ideally from a trustworthy brand. The safety standards for safe charging are as follows: Input voltage: 100-240V; Output voltage: 5V; Power output: 1A or higher. If you want to use or charge your product in a moist environment, such as in the bathroom, always use a splash-proof (IPX4) rated adapter.
If this does not help or if you need any further assistance, we kindly ask you to reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us through our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
I have used a Phillips toothbrush for man years.
on November 18, 2024
Posted by: Wolf21
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the variable speed on this model and that i have choices of different type heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com