Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,984 Reviews)
Rating breakdown 2,984 reviews
5 Stars
2,025
4 Stars
514
3 Stars
191
2 Stars
122
1 Star
132
88%of customers recommend this product.
(
2,166 out of
2,471)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Biggie Mouth
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After many years of brushing with my old Sonicare 'E' Series, I purchased this great brush at an excellent price. It includes sonic prompts at 30-second intervals, to move on to the next quadrant of your mouth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Good Ol Boy!
Gender:Male
Verified Purchase:Yes
I have owned a Philips sonic toothbrush for many years and found them to be very good. This latest model, like the others is also very good.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TangTang
Verified Purchase:Yes
[This review was collected as part of a promotion.] High quality materials, great battery life and provides a very effective clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Weak
on August 30, 2023
Posted by: Anonymous
Gender:Female
Compared to original sonicare toothbrush, this is so weak. I often wonder if it’s fully charged. Waste of money!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Bluebill Hunter
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Size and easy to use
And it does a good job of cleaning my teeth
And it does a good job of cleaning my teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: jefffa
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I downgraded my Phillips toothbrush thinking they were basically all the same, to save some money. This one is good, but not the best.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: 4everyoung
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned Philips electric toothbrushes for years. In fact, this is my fourth one to own. But, even when this one is fully charged, it seems like I need to “help” it clean my teeth because it barely vibrates.
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips Consumer Care, September 1, 2023
Hi there,
Thank you for taking the time to share your review with us. We're sorry to hear that your Philips Sonicare toothbrush is not vibrating properly. Please follow these troubleshooting steps in the given order and check back in between steps to see if the problem has been resolved. To ensure that your toothbrush vibrates at its original strength, we recommend charging it overnight for at least 24 hours. Please use the original charger that came with your Sonicare toothbrush, as chargers are unique to each Sonicare model and cannot be interchanged with other models. By default, some toothbrushes have the EasyStart feature enabled. This feature gradually increases the vibration level of the toothbrush after each brushing session over the course of the first fourteen sessions. If you want your toothbrush to vibrate normally, we recommend turning off the EasyStart feature. It could also mean that your brush head is worn. We recommend replacing your brush head every three months. Some brushing modes are less powerful, for example, Tongue Care and Sensitive. We recommend increasing the vibration by changing the brushing mode. Turn off your toothbrush and press the intensity button to choose your preferred mode.
If the issue still persists, feel free to reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your review with us. We're sorry to hear that your Philips Sonicare toothbrush is not vibrating properly. Please follow these troubleshooting steps in the given order and check back in between steps to see if the problem has been resolved. To ensure that your toothbrush vibrates at its original strength, we recommend charging it overnight for at least 24 hours. Please use the original charger that came with your Sonicare toothbrush, as chargers are unique to each Sonicare model and cannot be interchanged with other models. By default, some toothbrushes have the EasyStart feature enabled. This feature gradually increases the vibration level of the toothbrush after each brushing session over the course of the first fourteen sessions. If you want your toothbrush to vibrate normally, we recommend turning off the EasyStart feature. It could also mean that your brush head is worn. We recommend replacing your brush head every three months. Some brushing modes are less powerful, for example, Tongue Care and Sensitive. We recommend increasing the vibration by changing the brushing mode. Turn off your toothbrush and press the intensity button to choose your preferred mode.
If the issue still persists, feel free to reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Nowthen
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So much better than what I had picked up at a drug store
I would recommend this to a friend!
Written by a customer while visiting philips.com