Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,933 Reviews)
Rating breakdown 2,933 reviews
5 Stars
1,988
4 Stars
509
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,145 out of
2,447)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Zubastik
from Cleveland
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good price/benefits ratio, meets my needs, exceeds my expectations
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: rusticus
from Georgia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Toothbrush is handy and doesn't require constant charging.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Equ1nox
from Detroit, MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was using a standard toothbrush until my dentist recommended the Sonic product. As an engineer, I understand the physics of things. The thought of how limited your hand and arm is versus something that is capable of scrubbing thousands of times a second made sense, I am so happy these started coming out and that I started using them and the results show. Limited to no cavities and teeth white as ever. Thank you for producing this product!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nickname21
from Illinois
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how it can take you slowly to the ultimate vibration setting as this is new for me. I like the alerts. Great value.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: PoloBear
from Arkansas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first electric toothbrush and its pretty neat! My teeth look and feel better after each brushing. I would highly recommend this toothbrush!
Written by a customer while visiting philips.com
Posted by: Molars
from Pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a 4100 toothbrush and it broke under 2 months. I contacted Phillips and they sent me a replacement and were very helpful and polite. The metal shaft the brush head attaches too become loose and it would not vibrate anymore.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef Durvesh, Philips consumer care, May 3, 2023
Hello There.
Thank you for your feedback. We are sorry to hear that your Philips Sonicare 4100 toothbrush is not working as expected.
If your brush head is loose, ensure that the brush head is attached correctly. Attach the brush head with the bristles in the same direction as the buttons. A small gap will remain between the handle and brush head as needed for vibration. Ensure that the bottom of the brush head and the area around the metal shaft are free of debris. You can clean it with lukewarm water or a soft cloth. Our toothbrushes are only compatible with Philips Sonicare brush heads; hence, please only use authentic Sonicare toothbrush heads. If it still does not vibrate, it may not be fully charged. We recommend charging it for at least 24 hours. Try using a different outlet to fully charge your toothbrush. A faulty power source connected to your charger may cause your toothbrush to not charge. If your toothbrush powers on and the battery light indicators are lit but there is no vibration, your toothbrush has internal damage.
If none of these tips help. Please get in touch via Social Media. We’reavailable on Facebook (@Philips) and Twitter (@PhilipsCare).Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for your feedback. We are sorry to hear that your Philips Sonicare 4100 toothbrush is not working as expected.
If your brush head is loose, ensure that the brush head is attached correctly. Attach the brush head with the bristles in the same direction as the buttons. A small gap will remain between the handle and brush head as needed for vibration. Ensure that the bottom of the brush head and the area around the metal shaft are free of debris. You can clean it with lukewarm water or a soft cloth. Our toothbrushes are only compatible with Philips Sonicare brush heads; hence, please only use authentic Sonicare toothbrush heads. If it still does not vibrate, it may not be fully charged. We recommend charging it for at least 24 hours. Try using a different outlet to fully charge your toothbrush. A faulty power source connected to your charger may cause your toothbrush to not charge. If your toothbrush powers on and the battery light indicators are lit but there is no vibration, your toothbrush has internal damage.
If none of these tips help. Please get in touch via Social Media. We’reavailable on Facebook (@Philips) and Twitter (@PhilipsCare).Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Practical808
from Hawaii
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have tried other products but, this model in particular is the best at a good price too!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: quez
from North Carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really enjoy my toothbrush, which I purchased to replace one I've had for about 5 years. The only complaint I have is that I had to purchase a separate charger that I could plug in to my electrical outlet. I don't understand the reasoning behind only providing a plug requiring an adapter.
Written by a customer while visiting philips.com