Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,933 Reviews)
Rating breakdown 2,933 reviews
5 Stars
1,988
4 Stars
509
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,145 out of
2,447)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Phatmoney
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great device that makes brushing fun! Great product!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Tooth brush works great happy with the purchase
on February 5, 2023
Posted by: Tiggerdog
from Connecticut
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tooth brush works great happy with the purchase I would buy again.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Zambonicoug
from Sylacauga
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I went on a nine day trip without my charge pad. They perform very well, and there were times when they lighter intensity was what I needed.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
The brush cleans great and long lasting charge
on February 6, 2023
Posted by: Philips21$
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] battery life is 2 weeks+; feels like I had teeth cleaned professionally afterwards
Written by a customer while visiting philips.com
Posted by: Jomjoe
from Pgh pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush cleans my teeth to a new leave, almost as clean as the dentist.this is my fourth sonic toothbrush in 20 years. Thanks for the great product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Chef B
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This sonic care brush handle is slimmer and much more ergonomic than it's predecessors. Easier to hold and use. Always liked the built in timer that alerts when it's time to change the area being brushed in my mouth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The toothbrush is great and battery last long
on February 6, 2023
Posted by: Isay
from California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the fact that i dont have to charge it too often and i like the cleaning power
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
It's now unusable because of the noise
on February 12, 2023
Posted by: Anonymous
from New York
Gender:Male
This is a followup to my first review as Pike6.
The toothbrush is now unusable because of the noise from the loose shaft and I'll be replacing it very soon. It went downhill fast after my initial review and it's now louder than our hair dryer.
And to the person (or bot) that replied to me before, what you responded with was not helpful or relevant. I know the brush vibrates. I know it makes noise (initially the hum actually sounded like a strong motor - now it's a too loud clatter). I know there is supposed to be a gap between the handle and the brush. I know it should be placed firmly on the shaft and it is/has been. I know the gap area should be free of debris. I know the shaft area can be cleaned and I did that regularly. The problem is the shaft came loose after 3 yrs and 3 months of use. I think that's unacceptable for a device that was properly used and not abused and wanted you to know what happened.
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, February 7, 2023
Hi there,
Thank you for sharing your feedback with us. This is not the experience we wish you to have. The Sonicare toothbrushes use powerful vibrations to clean your teeth. The sound produced is louder than a manual toothbrush. If this is your first electric toothbrush, it can take a while to get used to electric brushing. Also, please ensure the brush head is firmly placed on the handle and not loose. A small gap will remain between the handle and brush head as needed for vibration. Additionally, make sure that the bottom of the brush head and the area around the metal shaft is free of debris. You can clean it with lukewarm water or a soft cloth.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Thank you for sharing your feedback with us. This is not the experience we wish you to have. The Sonicare toothbrushes use powerful vibrations to clean your teeth. The sound produced is louder than a manual toothbrush. If this is your first electric toothbrush, it can take a while to get used to electric brushing. Also, please ensure the brush head is firmly placed on the handle and not loose. A small gap will remain between the handle and brush head as needed for vibration. Additionally, make sure that the bottom of the brush head and the area around the metal shaft is free of debris. You can clean it with lukewarm water or a soft cloth.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com