Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,984 Reviews)
Rating breakdown 2,984 reviews
5 Stars
2,025
4 Stars
514
3 Stars
191
2 Stars
122
1 Star
132
88%of customers recommend this product.
(
2,166 out of
2,471)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Customer Rating
1
Poor Quality - Breaks in 2 Years. NOT WORTH THE $
on December 23, 2025
Posted by: Mike112753
Gender:Male
These product are great until they decide to last only 2 years and then break. There is apparently a problem with a screw becoming loose, and that causes the vibration to completely break. I've had 2 that both have broken right after the 2 year mark... funny enough that their "warranty" lasts 2 years. I'd recommend going OralB given I have a couple family members that have had their OralB brushes for 10+ years.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, December 25, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Notafanhelp
Verified Purchase:Yes
[This review was collected as part of a promotion.] Won't hold a charge few weeks old. Need a replacement
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, January 9, 2026
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Jeb007
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent product that is working better than expected! The gadget stays charged and the brushes remove all residue from the surface and between the teeth. The brush head is the perfect tension for the removal of residue but doesn't damage the gum surface. The ability to reach areas between the teeth and remove debris has improved using this product.
Written by a customer while visiting philips.com
Customer Rating
5
Good toothbrush...equivalent to older Sonicare.
on February 9, 2026
Posted by: OBXKoastie
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a Sonicare for over ten years and figured it was about to die so we got a new Sonicare. Can't really tell any difference in cleaning. The one thing I liked about the older one was the size of the handle. I have large hands and this new one is not as easy to hold and guide.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Do Not Purchase/Poor Quality
on February 23, 2026
Posted by: CorgiMom13
Gender:Female
I purchased this May 2025, it out of the blue stopped charging. The power would be very harsh one time to hardly anything the next. The online support doesn’t allow for viewing of replacement chargers or if the whole thing needs replaced. I would not reccomend anyone purchase this product.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 24, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: iona6
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used Sonic Tooth brushes for 20+ years. I think they are the best.
Written by a customer while visiting philips.com
Customer Rating
5
The 2 minute smart timer is cool!
on September 3, 2021
Posted by: yasa11
Gender:Female
[This review was collected as part of a promotion.] I am very excited to tell you about my recent experience with the Philip Sonicare 3100 series rechargeable toothbrush. Firstly, connecting the brush head was very easy after reading the manual directions. Secondly, I love the fact that I can hear a different buzz sound when pressuring too much. Thirdly, I am using the 2 minutes smart timer frequently because it helps a lot using the correct time and not overuse or over clean my teeth. Also, I am very satisfied with the battery life. I have been using it for more than ten days and still is going strong. And I have to tell you, it is very light and modern in its design. I certainly, recommend this Sonicare rechargeable toothbrush because it is very innovative, smart, and helpful. It provides a nice experience while cleaning my teeth. I received this product for free as part of a product test.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love this product!
on September 4, 2021
Posted by: Tiff_any
Gender:Female
[This review was collected as part of a promotion.] I received the Philips Sonicare 3100 for free as part of a product test. It had been many years since I used an electric toothbrush. I was very impressed with this product. I use it twice daily and feel like my teeth are much cleaner and whiter than brushing with my manual toothbrush. It also stays charged a long time. In the time I've had it, I have not had to charge it once. I can honestly say, I will continue using a Philips Sonicare toothbrush from now on and will not go back to using a manual toothbrush. The only thing I would change is making the brush head a little larger. Overall, I love this product and highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting philips.com