Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Dory503
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my toothbrush!! It cleans my teeth so good! I have never had a toothbrush like this before. I would recommend this toothbrush to everyone! I got my daughter the same toothbrush and she loves it too.
Written by a customer while visiting philips.com
Posted by: BrushingMoreOften
from Detroit, MI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't feel my teeth get as clean. I feel like I need to brush every few hours. Going back to an Oral B.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, April 23, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Kim9099999
Verified Purchase:Yes
I bought it because my other toothbrush broke way too soon.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, April 25, 2025
Hello.
Thank you for sharing your feedback with us and for giving our products another try. We hope this will be the right match for you and your routine. If you have any remaining questions from your last purchase, we would love to answer them and hand out some tips. Please feel free to contact us through social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.ca/c-w/support-home/support-contact-page.html).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Thank you for sharing your feedback with us and for giving our products another try. We hope this will be the right match for you and your routine. If you have any remaining questions from your last purchase, we would love to answer them and hand out some tips. Please feel free to contact us through social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.ca/c-w/support-home/support-contact-page.html).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: JKLiv
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product takes some getting-used-to. But, it works well after gaining comfort. I am disappointed though in the promise that I would receive a free brush refill attachment on purchase only to find out that the offer had EXPIRED once I bought it. Bait-and-switch csuse me to reduce my rating by a FULL STAR.
Written by a customer while visiting philips.com
Posted by: Cleo17
Verified Purchase:Yes
[This review was collected as part of a promotion.] It stopped charging. I also don't understand why there isn't a regular plug on the end to plug it in.
Response from philips.comBy Philips Consumer Care, July 28, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Dreamer22
from Sherwood Park AB
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great toothbrush! Lightweight and like the two speeds for brushing and plaque removal..
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: VERY Disappointed123
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very DISAPPOINTED with the Philips Co. I was suppose to get a tooth brush for registering my purchase but when I did I was told that that was no longer the case!
Written by a customer while visiting philips.com
Posted by: PandaPotions
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality of this toothbrush has gone down from the previous one I ha. It's a lot lighter and feels cheaper quality. Let's not even talk about the charging base. Actually let's talk about it. It was a USB charger with an extremely short cord. I don't know how i was going to plug it in and be able to charge my toothbrush properly. I now just use my old charging base that actually plugs into the wall instead of having to buy a USB block.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com