Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless String Trimmer and 270 CFM Leaf Blower Combo, 2.0Ah Battery, 30W USB-C Charger - Green
Average customer rating
4.3
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
14
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
1
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer and 270 CFM Leaf Blower Combo, 2.0Ah Battery, 30W USB-C Charger - Green
Customer Rating
5
Bought in 2022 and it still works great in 2025!
on May 24, 2025
Posted by: Andrews8497
Gender:Female
[This review was collected as part of a promotion.] We bought this trimmer 3/18/2022 and it is still working great!! We also bought the lawnmower too. We have been happy with all Greenworks products. I only came back to the website to buy more trimmer string.
Pros: Easy to Use, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great for a smaller trimmer
on May 31, 2025
Posted by: Traumajd
from Hellertown, PA
Gender:Male
[This review was collected as part of a promotion.] I was surprised when I set this thing up and started using it. I figured it would do a decent job for residential trimming, but it’s much more powerful than it looks. I have used it to take down some pretty hefty weeds and it is doing a fantastic job at that as well. I’m impressed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features
on June 24, 2025
Posted by: Freedom fighter
from Greensburg pa
Gender:Male
[This review was collected as part of a promotion.] I’ve owned many string trimmers over the years gas and electric the greenworks that I bought is the best by far!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Convenient 2-in- one tool
on June 28, 2025
Posted by: Ahmad Houston
from Houston
Gender:Male
[This review was collected as part of a promotion.] **Title:** Versatile and Convenient 2-in-1 Tool
This trimmer edger is a time-saver with easy switching between functions. Lightweight and maneuverable, despite minor auto-feed issues.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Deal!
on July 7, 2025
Posted by: Castle3500
from Clermont, FL
Gender:Male
[This review was collected as part of a promotion.] I bought this product recently and the value cannot be beat. I already own a Greenworks 60V mower that works great, and now I added the matching string trimmer and blower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more gas trimmers here.
on September 7, 2025
Posted by: DevilPirateJD
Gender:Male
[This review was collected as part of a promotion.] Great trimmer that has plenty of power and isn't hard on batteries. I like being able to swap battery with other tools and plan to build up my collection of the 24v system. I normally like gas powered equipment but there is no denying how easy it is to swap in a battery and go. Having more than one battery means I can have one on charge if needed and don't have to stop longer than a few seconds though I don't have to with this setup, just a little over half acre to trim and around buildings, garden with no issues on one small battery. Cuts normal grass with no effort and weeds don't slow it down much at all. It's also lighter weight than the old gas powered ones I had before so it saves my back a bit there.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Great power but line feed sucks
on March 16, 2026
Posted by: Bob89
[This review was collected as part of a promotion.] Good power and run time. 5 stars there. Line feed is 1 star. Line drops to 2 inches without feeding. Absolutely horrible. I'd buy something else after experiencing it.
Response from greenworkstools.comBy Greenworks, March 17, 2026
Hello Bob89.
We are glad to hear you are getting strong power and runtime from your 24V 12" String Trimmer/Edger, but we are sorry the line feed performance has been frustrating, that is certainly not the experience we want you to have.
Line feeding issues like you described are often related to spool setup or line advancement technique. This model uses an automatic/bump feed system, and for best results:
1. Make sure the spool is properly installed and the line is evenly wound (not crossed or too tight).
2. While trimming, lightly “bump” the head on the ground while the unit is running at full speed to advance the line.
3. Avoid letting the line get too short before feeding, as very short ends can sometimes prevent proper advancement.
4. Check that the correct line diameter is being used, as oversized or undersized line can affect feeding performance.
If the line is consistently not advancing even with proper use, the spool or feed mechanism may need inspection or replacement. Our support team would be happy to help troubleshoot further and ensure everything is functioning as intended. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are glad to hear you are getting strong power and runtime from your 24V 12" String Trimmer/Edger, but we are sorry the line feed performance has been frustrating, that is certainly not the experience we want you to have.
Line feeding issues like you described are often related to spool setup or line advancement technique. This model uses an automatic/bump feed system, and for best results:
1. Make sure the spool is properly installed and the line is evenly wound (not crossed or too tight).
2. While trimming, lightly “bump” the head on the ground while the unit is running at full speed to advance the line.
3. Avoid letting the line get too short before feeding, as very short ends can sometimes prevent proper advancement.
4. Check that the correct line diameter is being used, as oversized or undersized line can affect feeding performance.
If the line is consistently not advancing even with proper use, the spool or feed mechanism may need inspection or replacement. Our support team would be happy to help troubleshoot further and ensure everything is functioning as intended. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
80v trimmer and blower
on April 5, 2026
Posted by: Dolly Tran
from Orange
Gender:Male
[This review was collected as part of a promotion.] Power on the blower and trimmer is 10 percent better than its gas equivalent 25cc very happy with ease of use and the fact that is instant power is awesome .long gone or the days of frustration with pull starta,cleaning clogged carburetor and the mess of oil and gas .
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com