Customer reviews from lg.com
LG - OLED55C5PUA 55" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Average customer rating
4.9
(678 Reviews)
Rating breakdown 678 reviews
5 Stars
618
4 Stars
48
3 Stars
5
2 Stars
2
1 Star
5
Customer Reviews for LG - OLED55C5PUA 55" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Customer Rating
5
Vivid picture
on May 6, 2026
Posted by: Meredith G
[This review was collected as part of a promotion.] This TV definitely stands out has having a much more vivid and crisp display than other standard TVs. The TV came with free mounting, which was very helpful. The display is easy use and set up, and the UI is easy to navigate. The sound quality is also great. I watch a lot of movies and have noticed a big improvement in my at-home movie watching experience. The only complaint I have is that I wish there was a “select” or “ok” button on the remote, since the middle button is easy to accidentally scroll on.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hello there, Meredith! Thanks for the five stars. Sounds like your OLED is giving you that vivid movie‑night upgrade you were hoping for. We appreciate the note about the remote layout and will pass that along to our product team. If you need anything in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
5
CINEMA EXPERIENCE AT HOME
on May 6, 2026
Posted by: Diane V
[This review was collected as part of a promotion.] My family and I opted for the OLED 55inch C6 because of how fast performing the new technology was. The resolution is immaculate where the picture quality genuinely felt so detailed. Setup was simple as the actual TV design is sleek and doesn't feel bulky in your main area room. The new technology made simple shows feel super immersive which was an incredible plus to have.
Watching the news and cartoons has become more crisp for us.
Review submitted as a part of a program that provides a purchase discount.
Watching the news and cartoons has become more crisp for us.
Review submitted as a part of a program that provides a purchase discount.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hi there, Diane! Thanks for the glowing five stars. Sounds like your OLED C6 is delivering that home‑theater magic your family was hoping for, and we love to hear it. If you ever need a hand with anything down the road, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
5
LG OLED evo 55" — Worth Every Penny
on May 6, 2026
Posted by: Kourtney M
[This review was collected as part of a promotion.] I upgraded to the LG OLED evo 55" and I am blown away. The 4K picture quality is unlike anything I've had in my home, the AI optimizes it automatically and it shows. The frame is incredibly slim, setup was simple, ports are easy to access, and the remote is so much better than expected. It has a built-in mic, and points like a cursor on screen. Genuinely no complaints. If you're considering it, stop overthinking it.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hey there, Kourtney! Thanks for the five stars. Love hearing how much you’re enjoying your OLED evo — that slim profile, stunning 4K picture and the Magic Remote’s point‑and‑click feel really do make the whole experience feel elevated. Glad setup was a breeze too. If you ever need anything down the road, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
5
The Best TV Upgrade I've Ever Made
on May 6, 2026
Posted by: David K
[This review was collected as part of a promotion.] I've been wanting a new TV forever, but I always feel like I end up with a model that doesn't meet my expectations for video and color quality. This is legitimately the first time I've ever been 100% happy with a TV purchase. I downsized from a 65", which was the right move because this is perfect for my living room. It looks great with my gaming systems and streaming networks. I also really like the standby feature that makes it look like art and fit in with my decor.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hello there, David! Really appreciate the five stars. Sounds like your new OLED is hitting all the right notes, especially with gaming and that artful standby look blending into your space. If you ever need help with anything in the future, @LGUSSupport is always here for you.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
1
Audio is terriblr
on May 10, 2026
Posted by: 3PuttBob
from San Diego, CA
[This review was collected as part of a promotion.] Audio is not good! Optical Input Cable little door broke off and now the cable won’t stay locked in. Sound has breaks during music and videos. Very disappointed.
Response from lg.comBy LG, May 11, 2026
Hi. Thank you for sharing what’s happening with your LG TV. We understand how important consistent audio and a secure optical connection are, and we appreciate you pointing out the issue with the optical port door and the sound breaks you’re hearing during music and videos. We want to help you get the best performance from your unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your audio and optical input issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on optical audio troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James
Written by a customer while visiting lg.com
Customer Rating
2
LG OLED65C5AUA
on May 10, 2026
Posted by: abc12344444444
Thumb wheel on the remote control failed two times in six months. Both replacement remote controls took 7-10 days, no remote no TV. I would not buy this LG OLED65C5AUA again.
Response from lg.comBy LG, May 11, 2026
Hi. Thank you for sharing your experience with your LG OLED65C5AUA TV. We understand how important it is for the remote to perform reliably, and we appreciate you pointing out the repeated thumb‑wheel issue. We want to make sure your LG OLED TV is working the way you expect, and your feedback about the replacement wait time is helpful for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote control issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your LG TV Remote: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (8) ratings-only reviews
Overall Customer Rating
4.9