Customer reviews from lg.com
LG - OLED55C5PUA 55" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Average customer rating
4.8
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
619
4 Stars
55
3 Stars
8
2 Stars
2
1 Star
11
Customer Reviews for LG - OLED55C5PUA 55" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Customer Rating
5
Great colors
on December 6, 2025
Posted by: Aguilerarod
from New Jersey
[This review was collected as part of a promotion.] I have never owned a TV that looks this good. The colors are ridiculous, whether in a lit or in a dark room. The refresh rate for gaming is amazing, feels like I’ve been missing out my whole life on what games should look and play like. The sound is unlike other TV’s, just the TV alone with a volume of 20-25 is super loud. Everything is easy to navigate, looked great on a tv stand and even better when I mounted it a week later.
Response from lg.comBy LG, December 9, 2025
Hello there, Aguilerarod. Thank you for sharing your experience with us. We understand your inquiry. We are absolutely thrilled to hear how much you are enjoying your OLED77C5PUA TV and that you consider its colors "ridiculous" in the best possible way!
It is wonderful to know that this is the best TV you have ever owned and that the amazing refresh rate has elevated your gaming experience, showing you what games truly should look and play like. We are also pleased that you are satisfied with the powerful sound quality, even at a low volume, and that you found the TV easy to navigate, both on a stand and after mounting.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
It is wonderful to know that this is the best TV you have ever owned and that the amazing refresh rate has elevated your gaming experience, showing you what games truly should look and play like. We are also pleased that you are satisfied with the powerful sound quality, even at a low volume, and that you found the TV easy to navigate, both on a stand and after mounting.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com
Customer Rating
5
Cant beat LG oled
on December 6, 2025
Posted by: Sv93
from Michigan
[This review was collected as part of a promotion.] LG is the pacesetter for oled TVs and the massive 83 inch oled C5 doesnt dissapoint. Blackest blacks. Moderate refresh rate makes movies, sports, and the casual videogames come to life. Once you go OLED you wont go back to LCD, QLED, or whatever new term they use to sugar coat it.
Response from lg.comBy LG, December 9, 2025
Hi there. Thank you for sharing your experience with us. We understand your inquiry. We are absolutely thrilled to hear your strong endorsement of the OLED83C5PUA and that you believe LG is the pacesetter for OLED technology!
It is wonderful that the massive 83-inch screen is exceeding your expectations and delivering the "blackest blacks." We are pleased to know that the refresh rate brings movies, sports, and casual video games to life for you. We appreciate your confidence in our OLED technology and its superior picture quality.
https://www.lg.com/us/tvs/lg-oled83c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
It is wonderful that the massive 83-inch screen is exceeding your expectations and delivering the "blackest blacks." We are pleased to know that the refresh rate brings movies, sports, and casual video games to life for you. We appreciate your confidence in our OLED technology and its superior picture quality.
https://www.lg.com/us/tvs/lg-oled83c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com
Customer Rating
5
Great picture!!
on December 6, 2025
Posted by: Bri50
from Clearwater Fl
[This review was collected as part of a promotion.] This is my second LG OLED tv and this C5 is amazing. Great features, Picture.
Response from lg.comBy LG, December 8, 2025
Hi, there. Thanks for sharing your feedback with us! We're really glad to hear that you're enjoying your second LG OLED TV (OLED77C5PUA) model. To ensure you are utilizing one of the great features, here is a helpful tip: Explore Filmmaker Mode. This setting disables motion smoothing and processing effects when watching movies, allowing the TV to present content as the director intended, thus enhancing the cinematic experience. For more information on the various picture modes and features available on your unit, please visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you have any questions about optimizing your settings or any of the C5's features, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Incredible picture quality and size
on December 5, 2025
Posted by: bryonblue
from Gouldsboro, PA
[This review was collected as part of a promotion.] I have a five-year old LG OLED in my primary home and have had no problems with it, still has great picture quality, so I decided to stay with LG when the time came to purchase a TV for our vacation home. The 77” C5 has the right combo of picture quality, price, and features.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Bry! Thank you for sharing your experience with the LG OLED77C5PUA. It’s great to hear your five‑year‑old LG OLED is still delivering excellent performance, and that the 77” C5 was the perfect choice for your vacation home with its balance of picture quality, price, and features. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Picture at an Amazing Price!
on December 5, 2025
Posted by: McDubz
from Albuquerque, NM
[This review was collected as part of a promotion.] LOVE this TV. The OLED picture is incredible coming from an older QLED style TV. 77 is the perfect size for a living room with high ceilings, without looking small in the room or overbearing on the wall. Setup was super quick and easy. No color tweaking required, looks great out of the box in Cinema dolby vision mode. Sound is good for a TV but nobody uses built in sound anymore.
Response from lg.comBy LG, December 8, 2025
Hi, there. Thank you for reaching out to us! We understand the importance of having an incredible viewing experience, and we acknowledge your satisfaction with the picture quality and size of your LG TV (OLED77C5PUA) model. We are pleased to hear that the setup was quick and easy and that the picture looks amazing right out of the box in Cinema Dolby Vision mode. However, to maintain that amazing picture quality, visit this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-clean-your-lg-tv-screen--20150154791049. If you have any questions about advanced features or picture settings on your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic TV and stunning picture quality!
on December 5, 2025
Posted by: rprabhat
from Chicago, IL
[This review was collected as part of a promotion.] I’ve been using the LG C5 77" for a little while now, and it has exceeded every expectation. The OLED panel looks incredible: deep blacks, vibrant colors, and razor-sharp resolution that makes movies and games look truly immersive. Motion handling is smooth, brightness is impressive for an OLED, and the overall picture quality feels like a real upgrade from anything I’ve owned before.
The design is sleek and modern, and webOS runs quickly and intuitively. If you’re looking for a premium home theater experience, the C5 is absolutely worth it.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi there! Thank you for sharing your experience with the LG OLED77C5PUA. It’s wonderful to hear the C5 has exceeded your expectations with its deep blacks, vibrant colors, and razor‑sharp resolution that make movies and games so immersive. We’re glad the smooth motion handling, impressive brightness, and sleek design have elevated your home theater setup, and that webOS has been easy and intuitive to use. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
The Benchmark for Cinematic Immersion
on December 5, 2025
Posted by: matrix3612
from New Jersey
[This review was collected as part of a promotion.] The LG C5 77-inch delivers a reference-quality picture that truly elevates the home viewing experience. The increase in brightness is noticeable, bringing out stunning HDR highlights and making it a viable option for well-lit rooms, while retaining those signature, perfect OLED black levels. The new Alpha processor excels at motion handling and upscaling, ensuring that both high-bitrate 4K films and standard broadcast content look sharp and clean on this massive screen. The 77-inch size provides unparalleled cinematic immersion.
However, prospective buyers focused on film and media libraries should note one crucial detail: the C5 series does not support native DTS audio decoding. This requires the use of an external receiver or soundbar for media that relies on DTS soundtracks. Additionally, like any top-tier display, a careful check of panel uniformity upon setup is recommended to ensure optimal performance. Overall, this is the best balanced OLED display currently available for the serious movie enthusiast.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Matrix! Thank you for sharing such a detailed review of the LG OLED77C5PUA. We’re thrilled to hear the stunning HDR highlights, perfect black levels, and the Alpha processor’s smooth motion handling have elevated your cinematic experience.
For your note on DTS audio decoding, the C5 series does not support native DTS playback, so you’ll want to connect an external receiver or soundbar that can handle DTS soundtracks. You can find guidance on connecting audio devices here: https://www.lg.com/us/support/connect-device-to-tv-guide.
As with any premium display, we also recommend checking panel uniformity during setup to ensure optimal performance. If you need further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
For your note on DTS audio decoding, the C5 series does not support native DTS playback, so you’ll want to connect an external receiver or soundbar that can handle DTS soundtracks. You can find guidance on connecting audio devices here: https://www.lg.com/us/support/connect-device-to-tv-guide.
As with any premium display, we also recommend checking panel uniformity during setup to ensure optimal performance. If you need further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED 83" C-5
on December 5, 2025
Posted by: LG OLED 83 inch C5
from Los Angeles, California
[This review was collected as part of a promotion.] We bought the LG 83" C-5 to use as our family Home Theater and love it.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi there! Thank you for sharing your review of the LG OLED83C5PUA. We’re delighted to hear it’s been the perfect fit for your family home theater and that you’re loving the experience. For any support or questions down the road, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com