Customer reviews from jbl.com
JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Average customer rating
4.2
(474 Reviews)
Rating breakdown 474 reviews
5 Stars
334
4 Stars
39
3 Stars
27
2 Stars
33
1 Star
41
93%of customers recommend this product.
(
103 out of
111)
Customer Reviews for JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Customer Rating
5
Gift
on January 4, 2026
Posted by: Riccordino
Purchased for my son at his request. He already had one which he continues to enjoy and wanted a second one
Written by a customer while visiting jbl.com
Customer Rating
5
Photo color is way more vibrant then I thought be
on January 5, 2026
Posted by: Coopdragon24
from 29671
I bought this for my boyfriend for Christmas with the custom photo and he loved it!
Written by a customer while visiting jbl.com
Customer Rating
5
AWESOME PERSONALIZATION
on January 8, 2026
Posted by: TijwanaE
from NC
Great item. Bought it for a Christmas gift. Came earlier than expected. Actually a week early
Written by a customer while visiting jbl.com
Customer Rating
5
Like the options that are available,
on January 22, 2026
Posted by: Marvin68
I like the personalized speakers for their ability to showcase my individuality. They encompass that in the way they offer a way to add text, stickers and a wide choice of colors for the speaker. they are vibrant and give off a hue that matches the speakers color choice. They sound great and can get loud enough to hear in another room. The lights for the state of charge are dim and need to be observed up close or wait until they shut down when the battery is drained. I can live with that as I installed the JBL portable app to check the charge on my phone. All in all they are great speakers to enjoy streamed music, I would get one or two to have for a real stereo effect,
Written by a customer while visiting jbl.com
Customer Rating
3
Great for brand promotion
on February 5, 2026
Posted by: Sugar90
Very cool that you can personalize a speaker. Great for brand promotion on a really nice product. 5 star on the sound. Unfortunately- the print wasn’t quite as expected- small blemishes where the ink looks like it missed.
Response from jbl.comBy Customer Support, February 6, 2026
We really appreciate your feedback regarding your customized JBL Charge 5. To assist you further with the design issue of the speaker, feel free to contact us directly. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Best Speaker Ever.
on February 7, 2026
Posted by: The Mask
from Connecticut
Arguable the best purchase I’ve made in a long time I was contemplating to get it for sometime and wanted to try the personalized option. When I finally decided on the image and got my JBL Charge 5 I have to get more
Written by a customer while visiting jbl.com
Customer Rating
5
Hands down the best speakers and sound
on February 13, 2026
Posted by: Jenny17
from Ravenna Ky.
I had a lot wrote out but I backed out and it all deleted. I’ll make it shorter this time lol These speakers are hands down the best portable speakers! Worth every single cent! I’ve had 3 of the smaller portable ones and I’ve had the flip they are wonderful little speakers for the size. I’ve also had the Charge 4 big sound for the size and money. I have that one to my son. I’ve now graduated up to the Charge 5 and I own two of them. All I can say is Wow wow wow yes buy it, you won’t regret it! I’ll never buy another brand speaker again. They are truly waterproof too by the way mine have been submerged a few times and rained on. I washed them in the sink after taking them to the beach as well so trust they will be good as new if they get wet. Best speakers 100%
Written by a customer while visiting jbl.com
Customer Rating
5
on March 21, 2026
Posted by: Duran25
Me encantó mi primera bocina jbl y está súper suena bien y tiene buen sonido quisiera agarrar otra pero están algo caras pero le doy 100 de 100
Written by a customer while visiting jbl.com