Customer reviews from jbl.com
JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Average customer rating
4.2
(474 Reviews)
Rating breakdown 474 reviews
5 Stars
334
4 Stars
39
3 Stars
27
2 Stars
33
1 Star
41
93%of customers recommend this product.
(
103 out of
111)
Customer Reviews for JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Customer Rating
5
It’s not the size that counts
on May 31, 2025
Posted by: Skeletor
from Marion, IL
This lil guy packs a HUGE punch. Perfect example of “it’s not the size that counts.” I’m honestly afraid of blowing my own ears away if I turn it up past half volume. The bass is incredible, dare I say “better than my car speakers.”
Written by a customer while visiting jbl.com
Customer Rating
5
Sound is so beautiful
on May 31, 2025
Posted by: Money Mike 2
from Texas
JBL speakers are already at the top when it comes to sound! But being able to laminate a picture of loved ones on it makes it even better for a gift! Thanks jbl.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent sound
on June 4, 2025
Posted by: CindyC
I've been using the Charge 5 for over a month now and absolutely love it!!! It has a very clear and crisp sound. It has cut out a couple times due to Bluetooth I guess but not enough to be a bother.. Would definitely recommend this speaker and would buy it again.
Written by a customer while visiting jbl.com
Customer Rating
5
on June 6, 2025
Posted by: AnnieBee
from Colorado
Great sound, no app required & easy to take on all our adventures!!
Written by a customer while visiting jbl.com
Customer Rating
2
Shout charge 5
on June 7, 2025
Posted by: Cowball
Bass cut very obviously when push hard outdoor, leave treble and midrange play loudly such as shouting child singing. I used to own charge 3 which sound more punch and neutral beeter than charge 5 outdoor
Response from jbl.comBy Customer Support, June 7, 2025
Thank you for your feedback. To isolate the issue with your JBL Charge 5, please try other music streaming apps to know if it is an issue with the source. We also recommend checking the EQ settings. If it is on, try turning it off to check if this fixes the problem. If not, please enable it and boost the bass a little bit. Please try other devices to know if it is anissue with the source device. If you need more help, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Great quality product!
on June 10, 2025
Posted by: JBL Review 2
Great quality product! Fast turnaround! The customization matched our logo perfectly!!
Written by a customer while visiting jbl.com
Customer Rating
4
Grabbed another one before they discontinued
on June 14, 2025
Posted by: Zyvek
from TN
Bought another one of these before they discontinued them. I also have a Flip 6 but the Charge 5 is way better. I like being able to stream to multiple speakers. The only complaint I have is the play button on my older one has fallen off. Other than that these are very good sounding and durable for outside use. I'd love to have one of the bigger JBL bluetooth speakers, but they are out of my budget. This offers the best bang for your buck, especially now with the sale price.
Written by a customer while visiting jbl.com
Customer Rating
4
White patches
on June 20, 2025
Posted by: PawsOfPika
from Appleton,WI
I bought this speaker a few weeks ago, its great audio preformance. But my one issue is the graphics are already coming off. Theres random white markings appearing on the designs. I havent been moving the speaker much as its been sitting on a shelf. But the white marks are bleeding through.
Written by a customer while visiting jbl.com