Customer reviews from jbl.com
JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Average customer rating
4.2
(474 Reviews)
Rating breakdown 474 reviews
5 Stars
334
4 Stars
39
3 Stars
27
2 Stars
33
1 Star
41
93%of customers recommend this product.
(
103 out of
111)
Customer Reviews for JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Customer Rating
5
A M A Z I N G
on September 16, 2023
Posted by: ODBpete
from Norfolk, VA
It all started one day when I bought the JBL 110 from a friend— Then the 100— then the Charge 5
ABSOLUTLEY love the Charge 5.. I replaced my Bose-
Sound quality is AMAZING.
No need to adjust a thing.
The AP— allows me to link it to my Second Charge five
This is a great feature since we do a lot of bike riding— Fits perfectly on the handle Bars
ABSOLUTLEY love the Charge 5.. I replaced my Bose-
Sound quality is AMAZING.
No need to adjust a thing.
The AP— allows me to link it to my Second Charge five
This is a great feature since we do a lot of bike riding— Fits perfectly on the handle Bars
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing Quality
on September 18, 2023
Posted by: Blazenhmc
from Florida, FL
As per all Jbl products i own they're Amazing. I had one of the speakers i currently own for a year and it's still going, other brands have never lasted for this long. I'm glad i invested in JBL products and i plan to stick with JBL for the rest of my audio equipment
Written by a customer while visiting jbl.com
Customer Rating
5
Durable!
on September 18, 2023
Posted by: sncalia
I have had many different brands of speaker, but the only one that has lasted (more than ten years) is my old JBL, there is still nothing wrong with my old one, but when I was in the market for a larger more powerful speaker, JBL was my first thought. And so far this new speaker has more than lived up to the standard! If you are as clumsy & outdoorsy as I am this is the speaker for you.
Written by a customer while visiting jbl.com
Customer Rating
2
Battery life not as promised
on September 19, 2023
Posted by: mrhmatt
from Ssaij
Sound is good and speaker seems good quality. No Seems durable and looks nice. Definitely loud enough for whatever you need. I am just sad to report the battery lasts 3-4 hours if that. Full charge multiple times it doesn’t late long. This isn’t such a big deal to me however it advertises 20 hours of playtime which is far from what I am getting.
By Customer Support, September 20, 2023
Our JBL Charge 5 has up to 20 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Great features
on September 25, 2023
Posted by: gjlms08
I've bought this speaker months ago and I must say that JBL products never ceases to amaze in delivering quality and top notch speakers to their customers. The value for money is excellent, sound performance and battery life is very good although it would take you 4 hours to charge it. I really loved how impressive the bass is along with the clarity and harmony of the music it plays, this speaker fits perfectly well when watching movies or TV shows bringing it to a more immersive experience. I don't have enough words to say how incredible this products is, thank you so much JBL.
Written by a customer while visiting jbl.com
Customer Rating
2
on September 29, 2023
Posted by: Eljuano
Sounds is very good but keeps disconnecting. So I have to keep pairing it to my phone.
By Customer Support, September 30, 2023
We appreciate you taking the time to provide feedback on our JBL Charge 5. To prevent the likelihood of his issue, please ensure a clear line of sight between your JBL Charge 5 and your source device, as obstructions between them can interrupt your connection. Shut down other unused Bluetooth devices nearby and move them away from other sources of wireless signals that could interfere with your connectivity, such as Wi-Fi signals. You can try connecting it with a different device to determine if the same issue occurs across different sources. Additionally, you can try to do a factory reset to refresh your Bluetooth connection. To reset the speaker, press and hold the Volume + and Play/Pause buttons for 2 seconds while the speaker is powered ON. Resetting the speaker will remove their previous pairings, and it will be necessary to pair the speaker again to a device. If the issue continues, please reach out to our Customer Support for more help.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent Personalized Charge 5
on October 6, 2023
Posted by: jasmcl
from San Diego, CA
I actually haven’t heard this Charge 5 yet. It was a personalized gift to my parents with a photo of them. They love it.
Written by a customer while visiting jbl.com
Customer Rating
4
Great Speaker
on October 9, 2023
Posted by: DustinB
The customization was second to none. The sound is great, wish for more clarity with bass. My expectations are probably a little to high, but there isn't a speaker close on quality of sound for price and size.
Written by a customer while visiting jbl.com