Customer reviews from harmanaudio.com
JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Average customer rating
4.6
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
20
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Customer Rating
1
hate it
on September 26, 2023
Posted by: Brian12345
from TN
had it maybe a month, the charge 4 was way better than the charge 5 is. I wish I wouldn't have got it. battery life is trash. sound is honestly no better than the previous charge 4.
Response from harmanaudio.comBy Iggy at Customer Support, Iggy at Customer Support, September 28, 2023
Thank you for your feedback. We understand that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to submit your feedback to the appropriate team. If you need more help with the unit, please contact our customer support. We're here to help.
Written by a customer while visiting harmanaudio.com
Customer Rating
5
Personalized one looks great
on November 27, 2023
Posted by: Don5
I bought the JBL charge five to replace my damage charge four.
I want to say working with the support team was a great experience and thank you again.
I love the new charge five sounds great.
I want to say working with the support team was a great experience and thank you again.
I love the new charge five sounds great.
Written by a customer while visiting harmanaudio.com
Customer Rating
3
on December 11, 2023
Posted by: Alli
Not enough bass, even for popular piano music. Found a slightly higher end alternative.
Response from harmanaudio.comBy Customer Support, Customer Support, December 13, 2023
We appreciate you taking the time to provide feedback on our JBL Charge 5. We understand that this product's bass performance didn't exceed your expectations. With the JBL Portable App, you can enhance the bass by customizing the equalizer settings of the JBL Charge 5 to achieve your preferred sound. The JBL Portable App is downloadable via the Google Play Store and Apple App Store.
Written by a customer while visiting harmanaudio.com
Customer Rating
4
Good little speaker
on December 28, 2023
Posted by: momof3
Got this for my son for Christmas. Perfect size and functions well. Had it personalized with his name on it. However, the name placement is off and the function buttons are in the middle of his name. Not horrible, but a bit disappointing.
Written by a customer while visiting harmanaudio.com
Customer Rating
5
Great sounds
on January 3, 2024
Posted by: Lil Squaw
Bought the Charge 5 personalized for my wife for Christmas. It was perfect! She was totally stoked with her favorite color and name on it.
Written by a customer while visiting harmanaudio.com
Customer Rating
5
Loud and sturdy
on February 10, 2024
Posted by: Black boom
from Detroit mi
Had it a week. Love it. It sounds as good.as my extreme 3 that broke on me
Written by a customer while visiting harmanaudio.com
Customer Rating
5
Great Sound
on May 18, 2024
Posted by: Capt Boo
from Louisiana
My recent purchase of the charge 5 was a great one. Awesome sound and nice looking speaker.!!
Written by a customer while visiting harmanaudio.com
Customer Rating
4
Great
on May 5, 2025
Posted by: bbbb
from NY
needed a new speaker for work but needed something durable.I was hesitant to get this because looked too sexy to take to industrial environment.
Written by a customer while visiting harmanaudio.com