Customer reviews from jbl.com
JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Average customer rating
4.2
(474 Reviews)
Rating breakdown 474 reviews
5 Stars
334
4 Stars
39
3 Stars
27
2 Stars
33
1 Star
41
93%of customers recommend this product.
(
103 out of
111)
Customer Reviews for JBL - Refurbished Excellent - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Customer Rating
3
Good speaker except that it has no microphone
on March 25, 2023
Posted by: ghelgi
from Salt Lake City UT
I bought the Charge 5 to replace a Boom 2 that i lost. I was told by a saleman how awesome this speaker is. It works well. I use it mostly for Podcasts and youtubes etc. It's a decent replacement except that this speaker has no Microphone! I can't do any bluetooth calls with it which is very very very annoying and unexpected! Now i have to figure out a backup plan or switch out speakers.
By Customer Support, March 26, 2023
Thank you for taking the time to provide feedback. We're sorry to hear that the sound quality of our JBL Charge 5 did not meet your expectation. We're always looking for ways to improve, we'll make sure to submit your feedback to the right department. For any questions or concerns about the device, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound as expected
on April 23, 2023
Posted by: Boom Boom 2
from Staten Island
I use it in the dugout as I play softball and the sound is great outside.
Written by a customer while visiting jbl.com
Customer Rating
5
Get this speaker
on April 29, 2023
Posted by: FattyHatty
from Pascagoula,Ms
Best portable Bluetooth speaker on the market. Great battery life and booming bass.
Written by a customer while visiting jbl.com
Customer Rating
2
Great sound speaker, horrible battery life.
on May 13, 2023
Posted by: Hugo23
Great sounding speaker but the battery is terrible. Could only get about 3 hours on a full charge. Decided to return it an seek another speaker with better battery life.
By Customer Support, May 14, 2023
Thank you for taking the time to provide us with your feedback. We understand that the fit of our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
2
Mehh
on May 15, 2023
Posted by: Mike605
I returned the charge 5 within 2 weeks. I expected more and got less
By Customer Support, May 15, 2023
Thanks for your feedback. We understand that our JBL Charge 5 didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
I’m buying another.
on May 19, 2023
Posted by: Stefdaddy35
from Louisville, KY
Love this speaker. I use it when I’m barbecuing and it’s perfect. Crisp clean sound.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome
on May 20, 2023
Posted by: Kpkp
Awesome speaker. I’m amazed how much sound it produces. Very full sound and long lasting battery
Written by a customer while visiting jbl.com
Customer Rating
4
Quality boombox!
on May 26, 2023
Posted by: Kyakerfisherman
I upgrade to the new JBL Charge 5 last month and so far I've been satisfied. It's connectivity isn't super great because of the Bluetooth in my phone but still able to blast tunes driving down the road.
Written by a customer while visiting jbl.com