Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,045 Reviews)
Rating breakdown 1,045 reviews
5 Stars
806
4 Stars
133
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
4
I like the versatility...
on May 15, 2023
Posted by: trulyblessed2bme
[This review was collected as part of a promotion.] The trays are great in helping me keep my fridge organized. You can place them in various areas.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the look
on May 19, 2023
Posted by: Joel68
[This review was collected as part of a promotion.] We love the look of this freezer along with the matching refrigerator. Tons of room and great lighting. My only concern is how fast the ice maker makes ice. Sometimes it's consistent with making ice and other times it barely makes any ice. Other than that, we love it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New renovations
on May 21, 2023
Posted by: Emme10
[This review was collected as part of a promotion.] Looks great spacious excellent hope long term is good bought it for size
Written by a customer while visiting frigidaire.com
Customer Rating
2
On second one so far and still don't have any ice being made
on May 31, 2023
Posted by: tjl8
[This review was collected as part of a promotion.] Freezer is a nice size and looks good. However, i am currently on my second freezer in three weeks since install and still don't have a single cube of ice coming from the ice maker. The freezer was professionally installed and serviced by a frigidaire technician but still doesn't work as it should.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, June 1, 2023
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
The Wife is Excited!
on May 31, 2023
Posted by: Slacabamorinico
[This review was collected as part of a promotion.] I bought this entirely for the impressive look of the fridge and freezer with the trim kit, while it was on sale and will install it when we finish construction. If I am able to update my review after it is installed, I will do so. I am a
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 2, 2023
Thank you for your time and willingness to share your opinion. One of our goals is to deliver excellent customer service. Your feedback is helpful to us and has not gone unnoticed.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Needs to be deeper
on June 2, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Needs to be deeper
Response from frigidaire.comBy Lauren, Online Outreach Specialist, June 5, 2023
Good day, Mark!We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers' needs going forward. If you have additional concerns, feel free to connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
1
New design awful
on June 6, 2023
Posted by: Llf14244
Had to replace my old refrigerator and freezer due to new design. Hate the new design so low to the ground and scrape your foot every time you open it! Panel on top and bottom have been re-ordered due to original being incorrect. Three weeks later still waiting on it.
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 7, 2023
Hello liz14244,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're saddened to hear that the new design doesn't fit with what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences so that we can improved and get more idea what our family wants, Rest assured that your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like, If you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're saddened to hear that the new design doesn't fit with what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences so that we can improved and get more idea what our family wants, Rest assured that your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like, If you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
2
2 weeks with new freezer and it quit running
on June 8, 2023
Posted by: Nickg70710
[This review was collected as part of a promotion.] We have had the new freezer for 2 weeks and found it not running yesterday. We did what we do with all appliances, etc. Unplugged it for 15 minutes to reset it. It seems to be running now but never heard back from Bellelo's. Very disappointed in the service. Fingers crossed that will be our last issue for a while.
Response from frigidaire.comBy Christian , Online Outreach Specialist, June 9, 2023
Hi Nick!
We're sorry to hear that you had a bad experience with your freezer in such a short time.Please know that it's important for us to hear if our products are meeting our consumers' expectations.At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We're sorry to hear that you had a bad experience with your freezer in such a short time.Please know that it's important for us to hear if our products are meeting our consumers' expectations.At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com