Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,045 Reviews)
Rating breakdown 1,045 reviews
5 Stars
806
4 Stars
133
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
4
Stand Alone Freezer
on July 28, 2022
Posted by: DonnaAK
[This review was collected as part of a promotion.] Love the matching set. Wish it was deeper; especially considering the cost.
We had to have both items exchanged due to damage during shipping.
Overall, we are very pleased with the items themselves.
We had to have both items exchanged due to damage during shipping.
Overall, we are very pleased with the items themselves.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, August 8, 2022
Hello, Donna! While we're sorry to hear about the delivery issues, we're glad that your appliances are working great for you! Thank you for being a part of the Frigidaire family! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful lighting - excellent size
on July 31, 2022
Posted by: Sswin
[This review was collected as part of a promotion.] Well lit & very spacious freezer. Looks lovely next to our single refrigerator. So many compliments!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Servicio al cliente pésimo
on August 1, 2022
Posted by: CLT017
[This review was collected as part of a promotion.] El servicio al cliente es pésimo. No quieren honrar la garantía y solo tiene 3 meses de uso.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, August 2, 2022
Hey, CLT017! We're sorry to hear that you're having this experience with your freezer. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good but ice maker inconsisten
on August 2, 2022
Posted by: Mike_68
[This review was collected as part of a promotion.] We bought the Frigidaire freezer and the accompanying refrigerator together as a package. The install went smooth and they look great together. Both have worked very well overall however after a few months the freezer stopped making ice for about two weeks. Then it started making ice again but the cubes are not whole like when new. Now they are often cracked or fractured.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Freezer
on August 2, 2022
Posted by: Linda123456789
[This review was collected as part of a promotion.] I love my new freezer/refrigerator. It's wide open and easy to find what you're looking for!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Long wait was worth it
on August 5, 2022
Posted by: TrickyTrish
[This review was collected as part of a promotion.] It took 18 mos to come in but was worth the wait.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on August 5, 2022
Posted by: Tombobo
[This review was collected as part of a promotion.] My home had built-in space for a single-door refrigerator and single-door freezer side by side. I selected the Frigidaire appliances because they fit my cut-outs perfectly for a built-in appearance. I am not connecting the icemaker at this point so I'm losing the space that it occupies inside. There is a soft-freeze drawer which is presumedly for ice cream that is unnecessary and wastes space. The bottom drawer is very shallow and has partitions that can be removed.
Response from frigidaire.comBy Anna, Online Outreach Specialist, August 8, 2022
Thank you for choosing Frigidaire for your home. We are happy to hear it fits the existing cutouts in your home. We appreciate your feedback on the bottom drawer and soft-freeze drawer.
Should you need any assistance or have questions in the future, please contact us directly. Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Should you need any assistance or have questions in the future, please contact us directly. Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer!
on August 6, 2022
Posted by: BHFL2
[This review was collected as part of a promotion.] Very nice! Love the new ice maker box, that our previous Frigidaire freezer did not have.
Written by a customer while visiting frigidaire.com