Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,045 Reviews)
Rating breakdown 1,045 reviews
5 Stars
806
4 Stars
133
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
side by side stand alone fridge and freezer
on June 23, 2021
Posted by: upstate ny kitchen
[This review was collected as part of a promotion.] I have had the single door fridge and single door freezer with trim kit for about 6 months. I LOVE them. The word "LOVE" is really an understatement lol. They are absolutely beautiful. I couldn't bring myself to invest in a 30k subzero built in. These units give a high end appearance and get the job done as well as any other fridge I have owned. Everyone that comes to my home remarks at how much they love these units and are shocked when I tell them they are by frigidaire. I had to wait a while for them to arrive as they production of the new model was delayed due to covid. They were worth the wait. Easy to keep organized. I can fit so much in them and still see everything. Nothing gets lost or forgotten in the deep corners of my old fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great space but ice maker does not work
on August 20, 2021
Posted by: Nbanddg
[This review was collected as part of a promotion.] After waiting for delivery of the unit for 3 months after we moved in, we love the unit but hate the fact that the ice maker does not work. We also are shocked that we can’t even have someone come try to fix it for over a month!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upgraded replacement for my old Side Kicks
on December 18, 2021
Posted by: Fern9999
[This review was collected as part of a promotion.] This new model is gorgeous. There is so much more room inside due to the extra height and smart organizing bins, shelves, drawers, water, and ice dispensers. The new lighting is excellent too, not a dark corner in either unit. The best bit is that they were an exact swap for my old units and fit like a glove in the original space with no cabinetry modifications. I’m super pleased with them.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice Maker is not working!
on December 30, 2021
Posted by: Carolg64
[This review was collected as part of a promotion.] Currently having issue with the ice maker clogging up and making a mess inside the freezer. Freezer is only three weeks old waiting on second service call!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 4, 2022
Carolg64, we apologize that this has been your encounter with your refrigerator in such a short time, and we would like to see how we can turn your experience around.
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help.
Best Regards,
Ciara
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic side by side with ice and water dispenser
on January 14, 2022
Posted by: Chris1204
[This review was collected as part of a promotion.] Replaced a similar setup and love the size and functionality. Very quiet!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stopped working
on January 19, 2022
Posted by: DGibel
[This review was collected as part of a promotion.] Our freezer stopped working (waiting on repairman) after a month of use. This is after our fridge needed to be replaced after it stopped working. Beyond frustrated.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, January 20, 2022
Hello DGibel! We are sorry to hear about your experience with your new refrigerator and freezer! We can certainly understand your concern and hopefully, you will give us another try to get things right! We are here to help! Be on the lookout for an email from me. Thank you again! -Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on February 1, 2022
Posted by: Marys kitchen
[This review was collected as part of a promotion.] I love my freezer very spacious, I’m able to see everything easily. Convenient ice maker , very spacious.The door compartments are also very spacious and tall.
Written by a customer while visiting frigidaire.com
Customer Rating
3
The Ice Maker isnt working
on February 2, 2022
Posted by: DInadd
[This review was collected as part of a promotion.] The ice maker hasn't worked since we received our new freezer. Brand Smart is bring us another freezer. They sent someone out to look at it and it still has not worked. Other than that. The freezer is wonderful
Response from frigidaire.comBy Online Outreach Specialist, February 7, 2022
Hello, DInadd! We're sorry to hear that the icemaker on your freezer is not working properly. However, we're happy to hear that your retailer is providing a replacement in hopes to resolve your concerns.
If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
Written by a customer while visiting frigidaire.com