Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,045 Reviews)
Rating breakdown 1,045 reviews
5 Stars
806
4 Stars
133
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
1
Unrepairable ice machine leaks and you won't know until your floor is ruined
on December 2, 2024
Posted by: nickname123123
[This review was collected as part of a promotion.] Same issue here as many others. Ice machine leak ruined kitchen flooring. Licensed repair sourced through Frigidaire site says it's a design flaw. Invoice says "This is not repairable. The fill tube is foamed into place from manufacturing."
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 3, 2024
Hello there. We feel the disappointment. We hope you appreciate that a number of things that are out of the manufacturer's control could affect the performance or longevity of an appliance. Our ability to influence what happens to our appliances after they leave our facilities is very limited. We want you to know that we will always be available to assist with any possible options we have. At your convenience, connect with us via Live Chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Single-Door Freezer!
on June 25, 2021
Posted by: COM1
[This review was collected as part of a promotion.] As others have said, the pandemic has made product availability very challenging.. Fortunately, we were able to secure the Frigidaire Single Door Freezer to replace a similar competitors unit. From beginning to end, the communication on delivery and install was consistent and within committed timeframe. When the delivery and installation day arrived, the team arrived as expected and seamlessly installed the LARGE unit in our 1800's colonial home kitchen avoiding the trap door root ceiler access panel and making all necessary hookups. With limited space, the trim package was not necessary. Within an hour the old unit was removed and the new Freezer was in place and cubing ice. Which, BTW, the ice cubes are my grandchildren's favorite new thing for beverages. I'm not sure why, but they're not too big and seem like a perfect mix of square and rectangle. Compared to our prior single door freezer, the design and layout provided significantly more accessible space. Specifically, the door and shelving were well thought out and designed to adjust to every possible option or product we need to store.
It's been here for 2-weeks now and I'm not sure how we survived without this great Freezer. Much like the matching frig we purchased, we seem to keep buying more food thinking we're running low based on how open and organized the new freezer keeps everything. I'm all in on this product from Frigidaire. A++
THANK YOU for exceeding my expectations!
It's been here for 2-weeks now and I'm not sure how we survived without this great Freezer. Much like the matching frig we purchased, we seem to keep buying more food thinking we're running low based on how open and organized the new freezer keeps everything. I'm all in on this product from Frigidaire. A++
THANK YOU for exceeding my expectations!
(click to see the video)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire Twins set
on November 30, 2021
Posted by: Jonathan0519
[This review was collected as part of a promotion.] We installed our Frigidaire “twins” single door refrigerator and single door freezer with the trim kit two months ago. They look awesome! We get lots of compliments on them. Love the ice maker in the freezer and the hidden water dispenser inside the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Leaky ice maker
on February 6, 2022
Posted by: Ceis
Ice maker leaks water into back of freezer from the beginning. Otherwise works well but a little loud
Response from frigidaire.comBy Bianca, Online Outreach Specialist , February 9, 2022
Hello, Ceis! Thanks for taking the time to provide your feedback. We recommend ensuring a copper or stainless steel braided tubing for the water supply line was used as tubing made of 1/4" plastic may cause water leaks.
Regarding the unit being loud, please refer to page 31 in the Use and Care Guide for an explanation of normal operating sounds you may hear.
If you should need additional assistance, feel free to join us on a Live Chat via Frigidaire.com. We would be happy to help! -Bianca
Regarding the unit being loud, please refer to page 31 in the Use and Care Guide for an explanation of normal operating sounds you may hear.
If you should need additional assistance, feel free to join us on a Live Chat via Frigidaire.com. We would be happy to help! -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing!!!
on July 12, 2022
Posted by: Bugmedic1971
[This review was collected as part of a promotion.] The first time we saw this unit we knew we would be installing it in our newly remodeled farmhouse. We love to cook and we cook for a big family. This freezer has plenty of room for anything you need to store. Truly amazing!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Built-in side by side unit
on August 25, 2022
Posted by: NA13
We purchased our house new 2 years ago and our side by side freezer and refrigerators have been nothing but problems. First the refrigerator broke and after having almost every single internal piece replaced over the course of ~8months it was not able to be repaired. In the meantime that model was discontinued and this model was produced, so we had to buy a new freezer with the new refrigerator because you couldn't put a new model next to the old model in a built-in space. Well within 2wks of install of the new refrigerator and freezer the freezer ice maker broke, leaking water all over our hardwood floors. It was determined to be an internal leak and so it was replaced with a new freezer. It has been 48hrs, it is still not down to temperature and is not making ice. We love the size and we're excited with a family of 5 to have the large space but it has been frustrating.
Response from frigidaire.comBy Briana , Online Outreach Specialist , August 26, 2022
Hello, NA13! Thank you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. In researching, we see where you are being assisted with your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I expected
on September 20, 2022
Posted by: Mak21
[This review was collected as part of a promotion.] I have the fridge and freezer units and I am very pleased with them both! There is a lot of storage space and it keeps everything equally frozen. Very easy to see what I have without the need to dig through deep drawers or deep shelves. Would highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Generation Frigidaire Professional
on October 11, 2022
Posted by: Patjr1957
[This review was collected as part of a promotion.] I had the previous generation of Frigidaire Professional Series Freezer/Refrigerator and they preformed well. Recently I upgraded to the brand new generation of the Frigidaire Professional Series and I can’t be any more pleased! The shelving has been refined and more convenient, the lighting is so much brighter with the LEDs, and addition of the cold water dispenser in the refrigerator was definitely a big upgrade! The icemaker in the freezer has been relocated to a lower more convenient position. Great Job Frigidaire!
Written by a customer while visiting frigidaire.com