Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,045 Reviews)
Rating breakdown 1,045 reviews
5 Stars
806
4 Stars
133
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Love it!
on September 1, 2024
Posted by: rcJax
[This review was collected as part of a promotion.] My wife and I built a new home and we know we needed enough freezer and refrigerator capacity to entertain. Frigidaire delivered big time! They had the perfect solution and we were sold the first time we saw it in the showroom. It is beautiful, big and had all that we wanted for thousands less than any other manufacturer. Now that it is installed and we're four weeks into using it daily, the appliance works as described. We use the internal water dispenser, too. We are very happy with our purchase and recommend this product to anyone.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New freezer works well. Ice cube maker better.
on December 4, 2024
Posted by: T and D Zam
[This review was collected as part of a promotion.] Freezer works well. New ice cube maker better than last one we had 17 years. Hopefully this one will last as long. Matches our fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
1
don't buy it !!
on January 29, 2025
Posted by: LisaSchoon
I bought my house new in oct. of 2021. the refrigerator/ freezer was already here.
I have had 3 new refrigerators and the freezer compressor replaced twice. Frigidaire has sent a repairman to my home 22 times since dec. 2021.
I have had 3 new refrigerators and the freezer compressor replaced twice. Frigidaire has sent a repairman to my home 22 times since dec. 2021.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 30, 2025
Hi, Lisa. We're sorry you're having a hard time getting your freezer fixed. We understand how inconvenient it is to wait on the process of repair to get a working appliance. We are committed to ensuring that you get the best resolution. If you have other queries, don't hesitate to contact us via live chat Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful freezer
on December 7, 2025
Posted by: WS Fell
[This review was collected as part of a promotion.] A very nice freezer, we also purchased the fridge. Overall the units were easy to install and most of the trim kit was easy. The water line to connect both units was a bit tricky to install.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 9, 2025
Hi there! Thank you for sharing your feedback! We’re glad to hear that both your freezer and refrigerator have been nice additions and that the installation went smoothly overall. We appreciate your note about the water line being a bit tricky to connect — that’s helpful feedback for us and for future customers.
We’re happy that most of the trim kit was easy to work with, and we hope you continue to enjoy your new appliances. If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re happy that most of the trim kit was easy to work with, and we hope you continue to enjoy your new appliances. If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on November 17, 2024
Posted by: MEAP
[This review was collected as part of a promotion.] We upgraded from our older fridge and freezer models to the latest ones, and we couldn’t be more thrilled. The improvements are impressive across the board—everything from the sleek, modern design to the enhanced functionality has completely transformed our kitchen experience. The storage is more efficient, the temperature controls are more precise, and the overall aesthetic is stunning. These new models have exceeded our expectations in every way, and we’re absolutely obsessed!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loud and Won't Cycle
on May 27, 2021
Posted by: keholloway88
Freezer was delivered yesterday (5/26/21) and has been constantly running since it was plugged in. It won't ever cycle off. And it is very loud (50+ decibels) when running.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, June 1, 2021
Thank you so much for sharing your story with us! Please keep in mind that modern energy-efficient compressors are designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle. Now, its fantastic to see you’ve already been working with us to make sure everything is working as designed. If any concerns continue after your service visit, please make sure to reconnect with us so we can continue to investigate for you! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken upon install
on July 1, 2022
Posted by: Britt331
[This review was collected as part of a promotion.] We didn’t even have the unit for a week and the ice maker would not make ice. Turns out the line is frozen and the unit is not repairable.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 6, 2022
Thanks for taking time to reach out regarding your concerns. I am so sorry to hear you haven’t had the best experience trying to reach our company. Be on the lookout for an email from us so we can gather more details and get this resolved as quickly as possible.
Kindly, Anna
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Makes kitchen look GREAT
on June 5, 2023
Posted by: cdrg
[This review was collected as part of a promotion.] You can either put this together side by side with the fridge or do what we did and separate them. We bought this along with the fridge to replace our old Electrolux ones. What makes this one better is the ice maker being lower and with two trays and a scooper. The old one was high and you had to use your hands basically to get the ice. Plus this one has magnetized doors so the family can put all their stuff on the doors again
Written by a customer while visiting frigidaire.com