Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,045 Reviews)
Rating breakdown 1,045 reviews
5 Stars
806
4 Stars
133
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Nice
on September 22, 2023
Posted by: C007
[This review was collected as part of a promotion.] I had a prior model of this freezer that matched the fridge. The fridge had been repaired multiple times over the past two years that the manufacturer replaced it with this a new model, although they replaced the fridge for no charge, I had to purchase this freezer to have a matching set, which didn't seem fair. Anyways, it's been installed now for about 30 days, but so far so good and the interior layout and design is superior to the model it replaced. Posting the review because the manufacture offered an entry for a $3,000 sweepstake for posting. Probably wont win, but if I do it will make me whole for having to purchase a new freezer to match the fridge they replaced.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic freezer
on October 16, 2023
Posted by: Rjpjrcpa
[This review was collected as part of a promotion.] I love this freezer!! Wonderful storage with different areas for different foods. Fantastic bright lights make this the whole package!! We installed our freezer in the pantry and refrigerator in the kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Beautiful but ice maker quits
on November 2, 2023
Posted by: MomofAs
Beautiful, big and spacious. However, the ice maker will stop producing ice after a year. I thought I was being one step ahead by buying 5 yr extended warranty, but it has been a hassle. I’m on my 3rd company, no one can fix it … so they just keep passing me off
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 3, 2023
Hello! We're sorry to hear that you had a bad experience with your ice maker in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on February 3, 2024
Posted by: LorLorLorena
[This review was collected as part of a promotion.] Amazing freezer ; I love how much space it provides & how nice it looks next to my stove
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 6, 2024
Posted by: krobert
[This review was collected as part of a promotion.] Just love our new built in freezer. Lots of space, lots of ice storage and it looks awesome paired with the matching refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE IT!!
on July 3, 2024
Posted by: Superman77
[This review was collected as part of a promotion.] We absolutely love our new freezer. We have both the refrigerator and freezer and they are a beautiful pair. I was unsure if I would like the ice maker or not because in every freezer we've had they've been in the door and we always had problems with them because of our hard water. We have an RO system hooked up to this one and it makes it's own ice and drops as soon as you get a scoop so the tray is always full. I had to adjust the temp up a little because it is factory set at 0 and that seemed way too cold. It has a great amount of shelves and compartments in the door and can hold bunches of items. Don't regret buying this at all....looking forward to many wonderful years enjoying it!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Third Freezer
on July 11, 2024
Posted by: Tjc3rd
[This review was collected as part of a promotion.] This is the third freezer. We have received in three years. Hoping this one is not a lemon as the first one that arrived in 2022 the icemaker never worked and then the second one develop the same issue of not producing ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Needed better set-up information
on July 30, 2024
Posted by: terimax
[This review was collected as part of a promotion.] The new freezer unit is 6.5" taller than the previous model, so modifications had to be made to our cabinet area. The new freezer will not make ice cubes for 24 hours after installation. This info should be included in the quick set up guide book (it is listed only in the regular manual). The customer must also reset the ice maker once it is installed.
Written by a customer while visiting frigidaire.com