Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,045 Reviews)
Rating breakdown 1,045 reviews
5 Stars
806
4 Stars
133
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
3
Ice maker leak issue
on January 30, 2023
Posted by: JoeN15
[This review was collected as part of a promotion.] Overall the unit is nice but since plugging it in, I have had issues with the ice maker leaking causing water to drain down along the left side of the inner wall building up an ice dam. Additionally, the water gets into the bottom rail system not allowing the drawer to fill close and cause issues. The slide also has issues opening fully.
Response from frigidaire.comBy Online Outreach Specialist, January 31, 2023
Hello, JoeN15! Thank you for sharing your recent experience with your ice maker. This is certainly not what we like to hear from our consumers. We’d like to learn more about this concern to see how we can help. Please be on the lookout for an email from us. We look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Get the freezer out of the garage or basement!
on February 10, 2023
Posted by: southern prof
[This review was collected as part of a promotion.] We recently remodeled our main floor including our kitchen living room area. My one request in the whole redesign was to separate the fridge and freezer. I love the freezer so much. It makes TONS of ice. It has a soft freeze drawer for ice cream and frozen yogurt. Where has the soft freeze drawer been all our lives. It provides so much storage. I will never be a garage freezer person again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on February 23, 2023
Posted by: jessad
[This review was collected as part of a promotion.] Love the space and the ice maker + scoop
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome unit for a large family
on March 1, 2023
Posted by: rjkinger83
[This review was collected as part of a promotion.] Tons of storage space and love the ice maker.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaking
on March 10, 2023
Posted by: Christi2011
Leaks out in bottom shelf and freezes. Can’t open bottom drawers
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 13, 2023
Hello, Christi. We apologize if you experience issues with your freezer, and we appreciate you bringing that to our attention. Upon checking, I see that you've been in contact with us recently regarding this matter, and one of our technicians is in the process of addressing the concern. If the service provided does not fix the problem, please let us know. Feel free to reconnect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on March 15, 2023
Posted by: TxAggie
[This review was collected as part of a promotion.] This freezer is far superior to the bottom, top or side by side styles. This is its own unit. The space is perfect for those of us who live outside of town and need to store more. The temp is easy to control and the double ice drawer is perfect for families and parties. Pair it with the matching fridge and you’ll have the winning set. Frigidaire is a name you can count on.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on April 20, 2023
Posted by: Goldmine
[This review was collected as part of a promotion.] Have the combination refrigerator, freezer. Had problems at first with freezer, ice maker wouldn’t work. Had a harness problem no contact, got that fixed. Then still no ice, another service call. Came out replaced ice maker, still no ice. Another service call, replaced sensor on back were water comes in ordered part another service call. Put in new part still no ice another service call. This time a different technician he called Fridgeadare and they said replace the freezer. New freezer arrives they put together with refrigerator but can’t get it level to put the trim kit on. To many times pulling in and out for service calls the leveling brackets are not strong enough to keep units level. Waiting on replacement parts. Other then that the problems explained above, units are preforming great.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Professional Refrigerator Freezer
on April 27, 2023
Posted by: SKIDOO_RIDER
[This review was collected as part of a promotion.] When opening the packaging both of the doors had dents. In discussing this with our dealer, they had mentioned that this seems to be a problem with these units. The doors are susceptible to damage in shipping. Unfortunately it was a huge battle to get this resolved but in the end new doors were ordered. Overall the installed pair look great, they are huge. We love the two ice holders, this is great for entertaining. I would have given the product a 5 star review if the issue with the doors had been resolved without hassle.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 28, 2023
Hello! We're glad to learn that you like your appliance except for the issue that you have experienced with both doors. We're glad to know that your concern has been addressed. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any other concerns we may be able to help with, or if there is anything else we can do to improve your experience, please don't hesitate to reach out to us. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com