Customer reviews from https://www.asus.com
ASUS - ROG Hyperion GR701 EATX full-tower case, semi-open, tool-free panels, 2x 420mm rad support, GPU holder, 2x Type-C - Black
Average customer rating
4.7
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
23
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for ASUS - ROG Hyperion GR701 EATX full-tower case, semi-open, tool-free panels, 2x 420mm rad support, GPU holder, 2x Type-C - Black
Posted by: Wombiez
from Texas
Verified Purchase:Yes
Didn’t have the top mount for fan brackets also missing one of the feet covers for the back
Response from https://www.asus.comBy CLM, June 13, 2025
Dear Wombiez,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you received the product with cosmetic defect. Normally, we recommend to contact your seller for a resolution. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you received the product with cosmetic defect. Normally, we recommend to contact your seller for a resolution. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: THE RED FOX
from Texas
Frequency of use:Daily
Verified Purchase:Yes
Its awesome case I just wish it came with rgb fans in it would look so cool
Response from https://www.asus.comBy Chantae, CLM, January 21, 2026
Dear THE RED FOX,
Thank you for sharing your experience with the ASUS ROG Hyperion GR701 Chassis. We are glad to hear that you find the case awesome, and we are sorry to learn that the absence of RGB fans did not meet your expectations. We sincerely apologize for the disappointment this has caused.
We appreciate your feedback and will ensure that your comments are passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2601023708-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ASUS ROG Hyperion GR701 Chassis. We are glad to hear that you find the case awesome, and we are sorry to learn that the absence of RGB fans did not meet your expectations. We sincerely apologize for the disappointment this has caused.
We appreciate your feedback and will ensure that your comments are passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2601023708-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Tyral
from TN
Frequency of use:Daily
Verified Purchase:Yes
Love this tower and how much space it has. Plenty of room for future upgrades.
Written by a customer while visiting https://www.asus.com