Very small and overpriced for the type of product and and it has to offer
No, I would not recommend this to a friend.
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, July 27, 2026
Dear valued customer, We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2411009390-0003] for us to better assist you. Thank you for choosing ASUS! Best Regards, Schottky.S ASUS Customer Loyalty US Support
Its awesome case I just wish it came with rgb fans in it would look so cool
Response from https://www.asus.comBy Chantae, CLM, January 21, 2026
Dear THE RED FOX,
Thank you for sharing your experience with the ASUS ROG Hyperion GR701 Chassis. We are glad to hear that you find the case awesome, and we are sorry to learn that the absence of RGB fans did not meet your expectations. We sincerely apologize for the disappointment this has caused.
We appreciate your feedback and will ensure that your comments are passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2601023708-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Didn’t have the top mount for fan brackets also missing one of the feet covers for the back
Response from https://www.asus.comBy CLM, June 13, 2025
Dear Wombiez,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you received the product with cosmetic defect. Normally, we recommend to contact your seller for a resolution. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.