I like the size of the product and the different sharpening options it provides. The grip is comfortable, rubber does not slip. It matches the knife set I recently purchased too.
I feel like 3 stars is a fair rating, due to price versus quality. I have not had a chance to use this product much, but I felt like it sharpened one of my older, more dull J.A. Henckels knives that wasn't sharpening well with other sharpeners. It took a lot more effort and time to sharpen the knife than should have been necessary. This also came in an open both with only cleaning instructions on the box. I liked the idea of a scissor sharpener and have not had the chance to use it yet. I like that the bottom has some sort of silicon to grip counters during use.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 19, 2025
Thank you for sharing your detailed feedback! We’re glad to hear that the sharpener improved the performance of your Henckels knife and that you appreciate the counter-gripping feature for stability. However, we’re sorry to hear that it required more effort than expected and that the packaging did not meet your expectations.
Your insights about the sharpening performance and packaging are valuable, and we’ll pass them along to our team as we work to enhance our products and customer experience. If you have any additional concerns or need assistance, please don’t hesitate to reach out to our customer service team.
We appreciate your feedback and hope you enjoy using the scissor sharpener as well.