Customer reviews from Zwilling.com
ZWILLING - Razor-Sharp 4-Stage Pull Through Knife Sharpener with Shear Sharpener - Multi
Average customer rating
4.8
(1,283 Reviews)
Rating breakdown 1,283 reviews
5 Stars
1,022
4 Stars
235
3 Stars
20
2 Stars
3
1 Star
3
98%of customers recommend this product.
(
947 out of
968)
Customer Reviews for ZWILLING - Razor-Sharp 4-Stage Pull Through Knife Sharpener with Shear Sharpener - Multi
Customer Rating
5
Great sharpener, worth the cost
on January 13, 2025
Posted by: MJOesq
I like the size of the product and the different sharpening options it provides. The grip is comfortable, rubber does not slip. It matches the knife set I recently purchased too.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
3
3 stars for prices versus overall quality
on January 13, 2025
Posted by: AshM7
I feel like 3 stars is a fair rating, due to price versus quality. I have not had a chance to use this product much, but I felt like it sharpened one of my older, more dull J.A. Henckels knives that wasn't sharpening well with other sharpeners. It took a lot more effort and time to sharpen the knife than should have been necessary. This also came in an open both with only cleaning instructions on the box. I liked the idea of a scissor sharpener and have not had the chance to use it yet. I like that the bottom has some sort of silicon to grip counters during use.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 19, 2025
Thank you for sharing your detailed feedback! We’re glad to hear that the sharpener improved the performance of your Henckels knife and that you appreciate the counter-gripping feature for stability. However, we’re sorry to hear that it required more effort than expected and that the packaging did not meet your expectations.
Your insights about the sharpening performance and packaging are valuable, and we’ll pass them along to our team as we work to enhance our products and customer experience. If you have any additional concerns or need assistance, please don’t hesitate to reach out to our customer service team.
We appreciate your feedback and hope you enjoy using the scissor sharpener as well.
Your insights about the sharpening performance and packaging are valuable, and we’ll pass them along to our team as we work to enhance our products and customer experience. If you have any additional concerns or need assistance, please don’t hesitate to reach out to our customer service team.
We appreciate your feedback and hope you enjoy using the scissor sharpener as well.
Written by a customer while visiting Zwilling.com
Customer Rating
3
No User Guide
on January 13, 2025
Posted by: al488
Product hopefully will work, which I don't know yet BECAUSE no User guide is included.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 19, 2025
Thank you for sharing your feedback. We apologize for the inconvenience of the missing user guide.
We’d be happy to provide you with the necessary instructions to ensure you can use your ZWILLING Four-Stage Knife Sharpener with Shear Sharpener effectively. Please look out for an email from our customer service team. They will provide you with the user guide.
Your satisfaction is important to us, and we appreciate the opportunity to assist you.
We’d be happy to provide you with the necessary instructions to ensure you can use your ZWILLING Four-Stage Knife Sharpener with Shear Sharpener effectively. Please look out for an email from our customer service team. They will provide you with the user guide.
Your satisfaction is important to us, and we appreciate the opportunity to assist you.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great sharpener
on January 13, 2025
Posted by: Armond p
Frequency of use:Monthly
Love the product works well good quality
Would recommend it
Would recommend it
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Awesome sharpener
on January 13, 2025
Posted by: Barbara5272
Love the scissor sharpener, love the ease of use and the fact it sharpeners regular, Asian and scissors all in one sharpener.
Written by a customer while visiting Zwilling.com
Customer Rating
4
No directions in box
on January 12, 2025
Posted by: Daisy975
Frequency of use:Monthly
Works well, sharpened my scissors in a couple minutes. Unfortunately, there were no directions in the box and had to figure it out.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
Works great
on January 12, 2025
Posted by: Brrt69
Frequency of use:Monthly
…………………………………………………………………………………………………..Works great
Written by a customer while visiting Zwilling.com
Customer Rating
3
Lack of instruction
on January 12, 2025
Posted by: Meowmd
No instructions on how to use
You cannot expect customers to figure out in their own
You cannot expect customers to figure out in their own
Response from Zwilling.comBy Consumer Relations, January 19, 2025
Thank you for sharing your feedback. We apologize for the inconvenience of the missing user guide.
We’d be happy to provide you with the necessary instructions to ensure you can use your Zwilling Four-Stage Knife Sharpener with Shear Sharpener effectively. Please keep a look out for an email from our customer service team with an attachment of the user guide.
Your satisfaction is important to us, and we appreciate the opportunity to assist you.
The ZWILLING Team
We’d be happy to provide you with the necessary instructions to ensure you can use your Zwilling Four-Stage Knife Sharpener with Shear Sharpener effectively. Please keep a look out for an email from our customer service team with an attachment of the user guide.
Your satisfaction is important to us, and we appreciate the opportunity to assist you.
The ZWILLING Team
Written by a customer while visiting Zwilling.com