Customer reviews from brother-usa.com
Brother - 37-Stitch Computerized Sewing Machine - White
Average customer rating
4.5
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
42
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
4
100%of customers recommend this product.
(
26 out of
26)
Customer Reviews for Brother - 37-Stitch Computerized Sewing Machine - White
Customer Rating
4
Great sewing machine
on August 12, 2024
Posted by: Susan Harke
Easy to use but I have not figured out how to use the needle threader.
Written by a customer while visiting brother-usa.com
Customer Rating
4
To Purchase or Not Purchase
on August 9, 2024
Posted by: Bernadette
from Indian Harbour Beach Florida USA
This is a good little machine as it is fairly easy to transport and take with me to sewing club. There is a good variety of stitches that can be used for various projects. A handy dandy little lady.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Sm3701 Brother Sewing Machine
on August 3, 2024
Posted by: Robyn
We purchased this sewing machine! It skips stitches very easily. We checked and cleaned everything, that doesn’t help. Have to take it to a shop to have it looked at. Per Brother
Response from brother-usa.comBy Brother Customer Service, August 6, 2024
Thanks for taking the time to review your experience with the Brother SM3701. We appreciate your feedback. We apologize for any inconvenience and we look forward that the shop would be able to help on your issue. If you still have issues after having the Brother SM3701 repaired. We would like to hear more to be able to assist better. Please contact Brother Customer Service at:
https://www.brother-usa.com/support/SM3701
https://www.brother-usa.com/support/SM3701
Written by a customer while visiting brother-usa.com
Customer Rating
1
JUNK
on November 5, 2023
Posted by: J3804
from Greenville Texas
This machine is a piece of junk. Don't buy this machine!!
Response from brother-usa.comBy Brother Customer Service, November 7, 2023
We would love to assist you with your Brother SM3701. We apologize for any inconvenience that you have experienced. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Fail
on November 2, 2023
Posted by: Jill
from St. Paul, mn
Machine worked great for a couple hours, now the stitches are all messed up. I tried every adjustment and the seams are all falling apart. Super crappy.
Response from brother-usa.comBy Brother Customer Service, November 3, 2023
When a machine is not stitching correctly, it can be frustrating. Please see the link below for further assistance:
https://help.brother-usa.com/app/answers/detail/a_id/128038
If you are still experiencing an issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/128038
If you are still experiencing an issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome little machine!
on August 24, 2023
Posted by: Chantal
from Hawaii
I had a Riccar machine for over 40 years, ended up not able to get parts, tried a Brother sewing machine, and have not regretted it since! Does the job and then some!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for Beginners.
on August 24, 2023
Posted by: Valencia
from Bismarck, ND
Great for beginners! As a “Never touched Sewing machine in my life” beginner. I picked this one up and have loved every bit of it. The included DVD was great to truly learn all the features. I have been trying different patterns and stitches and this has made it a breeze! I love the simplicity of this machine.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for beginners
on May 20, 2023
Posted by: Melissa
from Tennessee
This was the first sewing machine that I’ve ever bought and it has been the easiest to handle to learn to change in between stitches to load and unload I love it’s easiness it’s light and easy to store.
Written by a customer while visiting brother-usa.com