Machine arrived well packaged and damage free. It was very easy to unpack and set up. Hot water is actually hot enough to make a cup of tea. Very quiet.
Kyle W. in customer service goes above and beyond to make sure he was providing the very best resolution! I had an issue with my first water cooler delivered, Kyle remained Extremely professional, courteous and understanding. He was clear, concise and was able to resolve my issue in a timely manner. Because of this experience, i will be recommending avalon to all! You've gained a lifelong customer. Thank you Kyle and Avalon!
All features have been tried and are working properly. The initial rinsing of the unit was a little more complicated than my old top loading water cooler but, not impossible, especially after watching some of the you tube instruction videos. I do like not having to wrestle and flipping a new five gallon jug during reloading of the water cooler. And the black and chrome finish looks great next to my other black and chrome appliances.
Easy set up. Love that there is a 10 inch stand to elevate dispensing section (bought seperatly). WIsh the dispensing area was 13" tall to fit newer water bottles, but all in all, really loving this water dispenser.