Customer reviews from avalon h2o
Avalon - Bottom Loading Water Cooler - Stainless Steel
Average customer rating
4.5
(2,223 Reviews)
Rating breakdown 2,223 reviews
5 Stars
1,448
4 Stars
608
3 Stars
109
2 Stars
33
1 Star
25
89%of customers recommend this product.
(
82 out of
92)
Customer Reviews for Avalon - Bottom Loading Water Cooler - Stainless Steel
Customer Rating
1
A3
on March 10, 2022
Posted by: Karen F.
from Punta Gorda FL
Verified Purchase:No
Too short! The location of the spouts is too low in height, requiring an awkward bending position to dispense. The dispense area itself (and drip tray) is too short and narrow in depth to accommodate many cups, requiring the need to hold the receiving container yet not allowing visibility of fullness, causing frequent overflows. The cold and hot taps dispense at a good flow rate but the "cool" water dispenser barely trickles out. Initially the unit was very quiet but within a couple days the motor started a high pitched squeal when in cooling mode.
Written by a customer while visiting avalon h2o
Customer Rating
5
This is 5 Star Water Cooler/ Heater
on November 23, 2022
Posted by: karen m
from pittsburgh pennsylvania
Verified Purchase:No
I have always had a water cooler . The bottom loader is wonderful for me as I use glass bottles that are very heavy . The simplicity of the controls along w the self cleaning option is top tier as you know you are always drinking clean water out of a clean dispenser .To top it off the customer service is awesome .
I would recommend this to a friend!
Written by a customer while visiting avalon h2o
Customer Rating
5
Love it!
on April 2, 2021
Posted by: Michelle the Librarian
from Piedmont, OK
Verified Purchase:No
We had trouble getting started with it and customer support offered exemplary service. Love the product and love the helpful folks on the other side.
I would recommend this to a friend!
Written by a customer while visiting avalon h2o
Customer Rating
1
A3 review
on February 7, 2020
Posted by: Joel
from USA
Verified Purchase:No
it pass QC but the cord were it will give me hot and cold water is not attached..the customer service was very helpful but it took me a awhile to work on it..I got a lot of scratches on my hand because were that cord that needs to be connected is a very small space
Written by a customer while visiting avalon h2o
Customer Rating
1
contacted the company
on April 18, 2023
Posted by: Kimberly L.
from Montgomery , NY
Verified Purchase:No
The system will not cool the water. I have contacted the company.
Written by a customer while visiting avalon h2o
Customer Rating
3
Door latch does not stay shut and it's louder than advertise
on May 8, 2024
Posted by: Charla R.
from El Cajon, CA
Verified Purchase:No
Door latch does not stay shut and it's louder than advertised. Smell from cooling element within 5 hours of turning it on.
Written by a customer while visiting avalon h2o
Customer Rating
2
Beware
on January 15, 2024
Posted by: Joe
from Philadelphia, PA
Verified Purchase:No
This products thermostat can go at which point your cold tank will freeze up. This might fix itself, it might not. It's irreplaceable due to the design. Stay away.
No, I would not recommend this to a friend.
Written by a customer while visiting avalon h2o
Customer Rating
5
I wish I had bought one sooner!
on February 22, 2022
Posted by: Anton
from Eagan, MN
Verified Purchase:No
I don't know how I've lived so long without owning one of these! This solves my solution for drinking cleaner water without having all of the single use plastic to worry about as the water jugs are reusable. The unit also looks great in my home and the added feature of hot water on demand is a real bonus. It runs very quiet and is simple to use. Shout out to René in customer service who swiftly assisted me with a replacement door as mine was damaged during shipping. Everything is working great! Thank you for outstanding customer service!!
I would recommend this to a friend!
Written by a customer while visiting avalon h2o