Customer reviews from avalon h2o
Avalon - Bottom Loading Water Cooler - Stainless Steel
Average customer rating
4.5
(2,277 Reviews)
Rating breakdown 2,277 reviews
5 Stars
1,485
4 Stars
615
3 Stars
116
2 Stars
34
1 Star
27
92%of customers recommend this product.
(
112 out of
122)
Customer Reviews for Avalon - Bottom Loading Water Cooler - Stainless Steel
Customer Rating
4
quiet and lightweight
on October 28, 2019
Posted by: Tiffany
from anaheim, ca
so far i've had this product for about a week and its working fine, light weight, the only thing is it has 3 different spouts for hot, room temp, and cold. I got burned when i was trying to put hot water in my tea pot because I didn't put the opening right under the spout
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hi Tiffany! We are sorry to hear that you have had trouble with the temperatures. We are here to help. Please contact our Customer Support Team at 1-800-256-0695 or support@avalonh2o.com.
Written by a customer while visiting avalon h2o
Customer Rating
4
So far so good!
on October 20, 2019
Posted by: JH
from Wyckoff
We've only had the water cooler for a month and so far so good. I little loud when it dispenses the water but no other time does it make a noise. I love that the bottle is hidden.
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hi JH! We are happy to hear that you are pleased with your A3 water cooler. If you would like to troubleshoot the noise, please contact our Customer Support Team at 1-800-256-0695 or support@avalonh2o.com. Thank you for leaving a review. Happy Hydrating!
Written by a customer while visiting avalon h2o
Customer Rating
3
A week ago it would have been at least 4 stars
on October 18, 2019
Posted by: Chrys
from Arizona
I've had the cooler for a month and it has already stopped cooling. Yes I've trouble shot according to the manual. I'll have to call about it and find out the issue, which really is an inconvenience to me. Hopefully it'll be an easy fix or return option.
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hello Chrys. We are here to help! Please contact our Customer Support Team at 1-800-256-0695 or if it is more convenient please email support@avalonh2o.com. We would like to assist you to get your cooler working with a few easy steps. We look forward to hearing from you!
Written by a customer while visiting avalon h2o
Customer Rating
5
Love the product!
on October 2, 2019
Posted by: Ketan
from USA
Love the product offers clean drinking water to my whole team!
Written by a customer while visiting avalon h2o
Customer Rating
4
A4 cooler review
on September 28, 2019
Posted by: Kathleen
from USA
Was working well until today. Now nothing and the site is giving me issues logging in to get help. owned 4.5 months
Written by a customer while visiting avalon h2o
Customer Rating
4
Water cooler
on September 17, 2019
Posted by: Kath
from Fort myers
I've only used it for four months but we love the fact it is self cleaning and the bottle is stored under the unit We have had no problem with it so far, love it
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hi Kath! We are so happy to hear that you love the self cleaning feature in the A3 bottom loading water cooler. Thank you for taking the time to leave us a great review. Happy Hydrating!
Written by a customer while visiting avalon h2o
Customer Rating
4
Amazing
on July 18, 2019
Posted by: Jacqueline
from USA
We use this product in all our locations. Its amazing!
Written by a customer while visiting avalon h2o
Customer Rating
5
Very happy with this product
on July 16, 2019
Posted by: Jeff the Hiker
from Pennsylvania
We use this product every day for drinking water and the occasional cup of tee. We even use this water for our cat! Recently the dispenser stopped working. We contacted customer service and Jill R was able to diagnose the problem and the unit is fixed. Customer service was prompt and correct and Jill R was very helpful by sending pictures of the valves that needed to be tightened so we could get it right.
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hi Jeff the Hiker! We are so glad to hear that you are enjoying your A3 water cooler and that we were able to resolve your issue. Our Customer Support Team is happy to help! Happy Hydrating!
Written by a customer while visiting avalon h2o