Customer Reviews for Avalon - Bottom Loading Water Cooler - Stainless Steel
Customer Rating
3
A week ago it would have been at least 4 stars
on October 18, 2019
Posted by: Chrys
from Arizona
I've had the cooler for a month and it has already stopped cooling. Yes I've trouble shot according to the manual. I'll have to call about it and find out the issue, which really is an inconvenience to me. Hopefully it'll be an easy fix or return option.
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hello Chrys. We are here to help! Please contact our Customer Support Team at 1-800-256-0695 or if it is more convenient please email support@avalonh2o.com. We would like to assist you to get your cooler working with a few easy steps. We look forward to hearing from you!
I've only used it for four months but we love the fact it is self cleaning and the bottle is stored under the unit We have had no problem with it so far, love it
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hi Kath! We are so happy to hear that you love the self cleaning feature in the A3 bottom loading water cooler. Thank you for taking the time to leave us a great review. Happy Hydrating!
We use this product every day for drinking water and the occasional cup of tee. We even use this water for our cat! Recently the dispenser stopped working. We contacted customer service and Jill R was able to diagnose the problem and the unit is fixed. Customer service was prompt and correct and Jill R was very helpful by sending pictures of the valves that needed to be tightened so we could get it right.
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hi Jeff the Hiker! We are so glad to hear that you are enjoying your A3 water cooler and that we were able to resolve your issue. Our Customer Support Team is happy to help! Happy Hydrating!
I purchased our original water cooler in May of 2019. It broke and this is a new water cooler that was sent to me. The customer service provided by Avalon was professional and helpful.