After having the water dispenser for 2 weeks the hot water never did work. I contacted the company and after troubleshooting it still did not work. The Avalon company graciously replaced it! Thank you Avalon.
Works great. Have used all 3 modes, hot, cool, and cold, and temperatures are exactly as it should be. When I received this item, there was a pinhole leak from the drain spout/plug, but customer service immediately shipped a replacement spout.