Customer reviews from avalon h2o
Avalon - Bottom Loading Water Cooler - Stainless Steel
Average customer rating
4.5
(2,267 Reviews)
Rating breakdown 2,267 reviews
5 Stars
1,475
4 Stars
615
3 Stars
116
2 Stars
34
1 Star
27
91%of customers recommend this product.
(
106 out of
116)
Customer Reviews for Avalon - Bottom Loading Water Cooler - Stainless Steel
Customer Rating
5
Avalon A3
on November 16, 2020
Posted by: Romeo C
from San Jose CA
We love the 3 water temperatures and the red light blinking light when the water is empty instead of a beeping sound.
Written by a customer while visiting avalon h2o
Customer Rating
3
A3BLK
on November 15, 2020
Posted by: Debra G
from Rumson NJ
This is a replacement, the last unit we purchased from you kept leaking despite the fixes you suggested. Hoping for the best!
Written by a customer while visiting avalon h2o
Customer Rating
5
Good product, excellent customer services
on November 11, 2020
Posted by: Mark S
from Hemet, CA
I purchased the A3 dispenser 17months ago. Its been excellent until it developed a problem of the cold water tank freezing up with 2 weeks to go under warranty. I contacted Customer Service, specifically Rene M via email, Rene returned my email immediately. Rene offered some advice and over the next couple days we exchanged several emails. Rene was always fast to respond, very professional, polite and very clear on what I should do, but eventually suggested replacement of the unit. Once that decision was made, the same day they shipped out a new unit at no charge. I can say Avalon stands behind their product and their effort to support me was super.
I would recommend this to a friend!
Response from avalon h2oBy avalonpwr, avalonpwr, April 21, 2022
Hello Mark S! We are so happy to hear that you received quality Customer Support. We hope you enjoy your Avalon A3 water cooler dispenser. Thank you for taking the time to leave us a wonderful review. Happy hydrating!
Written by a customer while visiting avalon h2o
Customer Rating
5
A3BLOZONEWTRCLR
on November 9, 2020
Posted by: Hariclea P
from Closter NJ
We just installed it , looks great and it works great .
Written by a customer while visiting avalon h2o
Customer Rating
4
A3BLOZONEWTRCLR
on November 7, 2020
Posted by: Jennifer J
from Santa Clara CA
Replaced another brand that was electric dispensing and started to leak hot water. Easy set up. Didnt give 5 stars because it is much more noisy when cooling (cooling light is on). Im hoping theres a fix for this.
Written by a customer while visiting avalon h2o
Customer Rating
5
I love the self-cleaning feature
on November 7, 2020
Posted by: Natalie R
from Lutz FL
So far, this has been a great product! I love the self-cleaning feature. It makes me happy knowing the water my family uses is from a clean dispenser!
Written by a customer while visiting avalon h2o
Customer Rating
5
Customer Service is Extraordinary
on November 6, 2020
Posted by: Richard
from Fairhope, AL
I texted into the Avalon Company website for a few questions on a type of unit we needed for our house. Tiffany answered our text and ended up spending a lot of time answering our questions about each unit we looked at assisting us on coming to a decision for a water cooler that served our needs. She probably spent more time on us than was normal for inquiring customers but was very patient and accommodating to our needs until we were fully satisfied with our decision. I applaud that type of customer service as it is rare these days. Obviously, customer service is one of Avalon's higher priorities and Tiffany represents her company exceptionally well to that fact.
I would recommend this to a friend!
Written by a customer while visiting avalon h2o
Customer Rating
4
Working great
on November 3, 2020
Posted by: Harvey C
from Lanham MD
The water cooler is working great, it is about a month old and we love it!
Written by a customer while visiting avalon h2o